Gtsgbu
Technical Specialist, Quality Assurance
Toronto · Full-time
Sponsorship not specified$121k-$155kDetected 49 days ago
PythonCode ReviewLLMsProduct ManagementSupply ChainProcess ImprovementProcurementRecruitingDO-178Medical DevicesCommunicationProblem Solving
About the role
- With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology.
- From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into.
- Key tasks include addressing customer concerns, collaborating with teams and suppliers, managing risks, promoting continuous improvement and ensuring "first time right" mindset on every deliverable.
Responsibilities
- American Society of Quality (ASQ) Certification (CQE, CQA...), ISO 9001 Lead Auditor
Nice to have
- Hands-on Engineering System/Software development or Quality Assurance in complex System environment with
- Knowledge of Transportation domain / CBTC system is an asset.
- Generative AI Prompting, Python
- Experience with CMMI
- Process Improvement Training or background (Six Sigma Green Belt, DMAIC)
- Other Safety Critical Industry Standards: DO-178C/ISO 13485
- Written and spoken French language proficiency is an asset
Compensation
- $120,566 - $154,817
- Maternity/Parental/Adoption top up pay
- Annual Incentive plan
- This posting relates to an existing vacancy.
- Our hiring process uses both human and technology‑assisted (AI) tools to support candidate screening and assessment.
- All results are reviewed by people, and all hiring decisions are made by people.
Benefits
- The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
- Health, Dental and Vision plans - 100% of premiums are company-paid
- Retirement Savings Plan with a company contribution and a match, and without vesting period
- Company paid holidays - 3 weeks of vacation, Holiday closure, personal emergency leave days and sick days
- Company provided Life Insurance, STD and Employee Assistance Plan
- We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view.
Company info
- A career at Hitachi Rail will help create a legacy.
- And that's where you come in.
- Toronto, Ontario, Canada (Hybrid)
- The Technical Specialist, Quality Assurance assumes the role of Quality Assurance Manager (QAM) within the Product/Project team organization and has the responsibility of assuring the quality of the overall safety critical CBTC solution and deliverables, while maintaining customer satisfaction.
- Key Accountabilities
- Perform compliance assessment for Contractual Quality Assurance requirements.
- Prepare Bid/Project Quality Plans and bid quality estimates and process adherence across Product/Project teams
- and within the operational disciplines (engineering- systems, software, hardware, testing, safety engineering and assurance, industry & supply chain, services, deployment, PM, procurement, etc.)
- Liaise with and guide operational disciplines within Product/Project teams on tailoring while ensuring adherence to standards (ISO 9001, CENELEC EN 50126, EN 50128, EN 50129, AREMA)
- Plan, execute and document internal audits and site audits
- Support and participate as needed in internal and external audits (Customer, independent safety assessors, certification audits, supplier audits)
- Management of audit findings and non-conformances
- Record and analyze Quality findings from audits and reporting to identify trends or issues to address.
- Support First Article Inspections as needed
- Conduct/support Root Cause Analyses and continuous improvement initiatives with the other disciplines
- Participate and approve bid/project engineering milestones
- Prepare and communicate quality reporting to various levels of management and disciplines
- Prepare Quality Management Reports and support teams for safety authorizations
- Participate in peer review and approval of documentation such as plans and reports
- Act as a coach to improve quality performance of projects
- Ensure customer concerns are addressed and managed effectively
- Manage customer surveys and actions
- Liaise with the customer's quality representative during bids and contract execution
- Key Requirements
- B.S Computer Science/Electrical/Mechanical/Computer Engineering or equivalent
- 10+ years of hands-on experience in Engineering System/Software development or Quality Assurance Specialist or Manager in a technology or manufacturing setting
- Must have a solid understanding of general QA practices and procedures, Quality Management System
Equal opportunity
- It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
This listing is sourced directly from Gtsgbu's careers page and normalized into a canonical job model.