A&K Travel Group
OUTBOUND SALES
USA - FL - Aventura · Full-time
Work authorization requiredDetected 46 days ago
CRMSalesOutbound SalesCustomer SupportCommunicationMicrosoft Office
About the role
- Crystal Cruises is seeking highly motivated and experienced candidates to join our Consumer Sales Team.
- You will join a high-performance team generating revenue by closing cruise sales from past guests and other sources.
- We are searching for sales professionals who are confident, positive, passionate, and looking for a new challenge in the luxury travel industry.
Responsibilities
- Collaborate with all other internal departments to facilitate booking process and sales; communicate cruise related requests to the appropriate department.
- Building long-term relationships with luxury cruise customers.
- Maximize conversions by urgently following up with web requests or assigned leads.
Requirements
- Must be able to multi-task and work in a high energy sales and service environment that is goal/quota driven.
- Ability to quickly learn and maintain current knowledge of Crystal Cruises' products and services.
- Ability to work well and maintain professional composure while under stress and pressure.
- Possess a strong drive and high energy to reach and exceed specified sales goals.
- Interpersonal skills to work effectively in a team-based environment.
- Strong customer service skills to create a positive guest experience.
Nice to have
- College degree preferred.
- 2 years' sales and luxury customer service experience is required.
- Experience including telephone sales with luxury consumer products is preferred.
- Demonstrated knowledge of Microsoft Office applications, CRM software, and experience with travel reservations systems is a plus.
Benefits
- Acquire and maintain in-depth industry and Crystal Cruises knowledge to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, onboard credits.
- Sell Crystal Cruises utilizing knowledge of product features, benefits, and pricing.
- Strong verbal and written communication skills including professional telephone etiquette, English and any other additional language is a bonus.
Visa & Work Authorization
- Crystal does not relocate or sponsor applicants.
- Follow accurate policies and procedures advising visa & vaccine requirements.
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This listing is sourced directly from A&K Travel Group's careers page and normalized into a canonical job model.