Courier Health

Courier Health

Engagement Manager

New York, New York, United States

Sponsorship not specified$130k-$165kDetected 49 days ago
Account ManagementExcelCustomer SuccessPatient CareLeadershipCollaborationPublic Speaking

About the role

  • Courier Health is at an inflection point.
  • You'll sit at the intersection of delivery, strategy, and relationship, translating client needs into outcomes on both sides.
  • This is a role for someone who wants to do consequential work.

Responsibilities

  • We exist to get patients faster, better access to life-saving therapies - and the relationships we build with our life sciences clients are how that happens.
  • Our clients are biopharma companies running complex patient support programs for life-saving therapies, and the Engagement Manager is the person those clients call when it matters.
  • In this role, you'll manage a portfolio of enterprise life sciences clients from implementation through ongoing growth - serving as the primary strategic partner for their Patient Services and Field Access programs.
  • Drive client outcomes and expansion.
  • Develop the people around you.

Requirements

  • 5-8+ years of experience in SaaS delivery, customer success, account management, or strategic consulting

Nice to have

  • Familiarity with data integrations at a high level (APIs, file feeds, data mapping) - no building required, but you can follow a conversation
  • Comfortable using Excel or BI tools for program analysis
  • Proven track record managing complex, multi-workstream engagements for enterprise clients - ideally several in parallel

Compensation

  • The annual salary range for the target level for this role is $130,000 - $165,000 + equity + benefits, including medical, dental, and vision.
  • Final compensation will be determined based on a variety of factors including relevant experience, interview performance, and internal equity.

Benefits

  • 100% paid employee health benefit options (including medical, dental, and vision)
  • Unlimited Vacation
  • Commuter Benefits
  • Paid parental leave
  • Wellness stipend
  • The annual salary range for the target level for this role is $130,000 - $165,000 + equity + benefits, including medical, dental, and vision.
  • Final compensation will be determined based on a variety of factors including relevant experience, interview performance, and internal equity.
  • Courier Health is proud to be an Equal Employment Opportunity employer.

This listing is sourced directly from Courier Health's careers page and normalized into a canonical job model.