Ecu
Universal Banker
Plymouth, Indiana 46563 - Plymouth East
Sponsorship not specifiedDetected 30 days ago
Outbound SalesResearchCommunicationProblem Solving
About the role
- Responsible for providing high quality service on a wide variety of general financial services.
- These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center)
- Responsible for maintaining a high level of confidentiality about member account information.
Responsibilities
- Maintains a high level of member service in accordance with the EVERWISE CREDIT UNION Service Expectations.
- This position will perform a broad variety of member service functions with accuracy and in a timely manner.
- Meets or exceed established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need.
Requirements
- Ability to proactively problem solve by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and EVERWISE CREDIT UNION.
Nice to have
- Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred
Skills
- High level of EVERWISE CREDIT UNION product knowledge with a full understanding of needs-based selling.
- Proficient cash handling skills.
- Ability to work in a fast-paced diverse and universal environment.
- Practical application and general understanding of various computer applications
- Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin.
Compensation
- Base pay: Starting at $19.25/hour.
Equal opportunity
- Everwise is an equal opportunity employer.
This listing is sourced directly from Ecu's careers page and normalized into a canonical job model.