Wolters Kluwer

Account Manager

USA-TX-Remote

Sponsorship not specified$71k-$125kDetected 23 days ago

Product ManagementProduct StrategyCRMSalesAccount ManagementNegotiationEHR/EMRCommunicationProblem Solving

About the role

Establishes executive-level, trusted advisor relationships with hospitals and health systems.
Gains a deep understanding of the assigned accounts and maps account and decision makers to effectively execute on retention strategy.
Proactively identifies and closes new revenue opportunities for professional services, add-on interfaces, and reconfiguration efforts.

Develops and executes a strategy to retain revenue within existing Sentri7 Drug Diversion and/or IVWF accounts.
Maintains accurate forecasts, and provides management with regular updates related to retention and new revenue opportunities within assigned accounts.
Manages the customer relationship and reinforces the value of the Wolters Kluwer solution set through consistent execution of the Account Management model.
Acts with a sense of urgency to drive and close renewal opportunities.
Works in a team environment to support the success of all team members.
Ensures customer expectations and obligations are fulfilled by driving effective working relationships cross-functionally, in particular with the sales, implementation, marketing/product management, and product support teams.

Strong analytical skills for tracking and adapting sales performance.
Communication: Excellent verbal and written communication skills.
Negotiation: Strong negotiation skills for setting terms and closing deals.
Product Knowledge: Solid understanding of the organization's products or services.
CRM Expertise: Advanced use of CRM software for account management.
Problem-Solving: High proficiency in resolving complex customer issues.
Analytical
Our Interview Practices

$71,300.00 - $124,500.00 USD
Compensation range listed is based on primary location of the position.
Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location.

Full details of our benefits are available upon request.
Uncovers and qualifies opportunities for expansion of additional modules within a hospital or health system, and introduces the local Sales Director to manage the close of the opportunities.
Leverages the Wolters Kluwer Health product portfolio and existing relationships as part of a comprehensive renewal strategy.
Maintains extensive knowledge of competition and how to effectively compete against them at an executive level in the healthcare organization.

Reports and updates the business on customer issues, and provides closed loop feedback to customers.
Gathers and creates best practices for implementing and using our products to be disseminated to customers through content, conversations, and presentations.

This listing is sourced directly from Wolters Kluwer's careers page and normalized into a canonical job model.