ImageNetLLC
Senior Client Executive
Tampa, Florida, United States · Senior · Full-time
Sponsorship not specifiedDetected 33 days ago
SalesforceSalesAccount ManagementExcelCommunicationCollaborationProblem SolvingTime ManagementClaims Management
About the role
- Senior Client Executive will play a key role in maintaining and growing client relationships while achieving revenue targets.
- Experience in ImageNet's core services, particularly within the healthcare BPO space, is highly desirable.
- The ideal candidate is a hands-on leader who is comfortable in a fast-paced environment and is eager to shape the future of the sales operations function.
Responsibilities
- Need to develop and implement tailored client growth strategies, collaborating with the marketing and operations teams.
- Contract and SOW Management (20%): The Senior Client Executive will lead contract renewal negotiations in collaboration with cross-functional teams to secure client loyalty.
- They will also be responsible for developing and managing Statements of Work (SOW) for new and ongoing client engagements.
- Cross-Functional Collaboration (10%): The candidate will partner with operations, product teams, and other internal stakeholders to ensure client success.
Requirements
- Excellent communication skills, both written and verbal, with the ability to present to executive-level stakeholders.
- Education & Experience:
- Experience in the healthcare BPO industry, particularly in claims adjudication, document management, or contact center solutions, is preferred.
- Proven ability to manage multiple priorities in a dynamic environment.
- Skills & Competencies:
- High EQ and IQ: Ability to manage relationships, navigate complex dynamics, and interact effectively with senior leadership.
- Proactive, self-motivated, and capable of managing multiple priorities in a fast-paced environment.
Nice to have
- Minimum of 5 years of experience in account management with demonstrated success in meeting revenue quotas.
- Proficiency in Salesforce and Microsoft Office Suite is required.
- The candidate should possess strong interpersonal, analytical, and problem-solving skills.
- Travel required as needed.
Skills
- Strong organizational and time management skills, with a focus on meeting deadlines.
- Strong interpersonal, analytical, and problem-solving skills
Compensation
- Competitive salary base, commensurate with experience & commission
- The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually.
Benefits
- Comprehensive benefits package, including health, dental, vision, and retirement plans.
- Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide.
- The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans' members and providers.
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This listing is sourced directly from ImageNetLLC's careers page and normalized into a canonical job model.