Telamon Corporation

Telamon Corporation

Order Management Coordinator

Redlands, CA, United States

Sponsorship not specifiedDetected 10 days ago
AccountingLogisticsERPCustomer SupportMicrosoft OfficeAccounts Payable

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • The Order Management Coordinator works on activities associated with coordinating multiple projects/product lines, order processing activities, and shipment of orders to meet customers' expectations.
  • Receive customer orders via email or electronically.
  • Review and coordinate shipments based on customer provided information and works with customers on discrepancies or changes of orders.

Responsibilities

  • Daily review inventory and create shipments to strive for the best OTD performance.
  • Determine root cause for late delivery and lead improvements to resolve/prevent these causes.
  • Collaborate with IT to establish and maintain IT goals and objectives for business projects
  • Provide backup support for other programs.
  • Manage Accounts Receivable responsibilities by troubleshooting and resolving aging customer invoice issues.

Requirements

  • Talking/Hearing: Frequently. required for phone calls, video meetings, and team/customer interactions.
  • Skills and Abilities Required
  • High degree of accuracy and attention to detail
  • Proficiency with MS Office
  • Minimal Travel Required
  • Ability to escalate appropriately when needed
  • Minimum 3 years of customer service experience

Nice to have

  • Ability to navigate within ERP accounting system is preferred, but not mandatory
  • High school diploma required
  • associate or bachelor's degree preferred.
  • Telecom industry experience preferred

Skills

  • a more comprehensive network that serves the world around us-inside our walls and out.
  • Learn more at telamon.com

Compensation

  • Financial: 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)

Benefits

  • Telamon invests in our people with benefits that support health, family, and future.
  • We offer a comprehensive benefits package that includes:
  • Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP
  • 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)
  • Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities
  • Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.
  • Time Off & Flexibility:
  • Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options
  • benefits eligibility may be based on employment status, tenure, location, or other factors
  • Time Off & Flexibility: Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options
  • Note: benefits eligibility may be based on employment status, tenure, location, or other factors

Company info

  • We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around us-inside our walls and out.
  • At Telamon, leveraging AI and digital tools is a core part of how we operate.
  • Interface with external customers to include, but not limited to, providing updates/status, pricing, stock availability/backorders and answering questions.
  • These types of customers include field engineers, PIC's Planners, PM's, contract managers, material managers, etc.
  • Coordinate with multiple internal departments to ensure customers' needs are satisfactorily met including but not limited to checking on inventory, assembly, and shipping scheduling.
  • Occasionally engage in conference calls with all departments including customers
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This listing is sourced directly from Telamon Corporation's careers page and normalized into a canonical job model.