Amwins

Amwins

Vice President, Client Relationship Manager

4725 Piedmont Row Drive Suite 600 Charlotte, North Carolina 28210 · Exec

Sponsorship not specifiedDetected 18 hours ago
Data VisualizationAccount ManagementExcelLeadershipCommunicationCollaborationMicrosoft Office

About the role

  • Amwins is seeking a highly effective relationship management professional to help steward sophisticated retail client relationships through a scalable, insight-driven service model.
  • The ideal candidate is affable, trustworthy, curious, and highly skilled at managing relationships in a primarily virtual environment.
  • The position is best suited for an individual that knows how to ask thoughtful questions and move beyond surface-level information to uncover the real opportunities or issues.

Responsibilities

  • Build trust with clients, brokers, and internal stakeholders through thoughtful preparation, active listening, sound judgment, and consistent follow-through.
  • Data-Driven Insight & Decision Support
  • Oversee or support the development of internal reports, retail client quarterly reports, client summaries, and executive-ready presentation materials.
  • Partner with National Relationship Managers and internal stakeholders to align client engagement strategies with enterprise priorities and regional execution.
  • Support client-facing initiatives, including business reviews, product introductions, regional or vertical discussions, client events, and targeted follow-up.

Requirements

  • Bachelor's degree or higher.
  • 6+ years of insurance experience required
  • Proven ability to use data to inform decisions and recommend action.
  • Excellent communication skills, including the ability to engage senior internal leaders, brokers and client contacts.
  • Comfort operating in a developing service model where some standards are established and others must be built.
  • Qualifications
  • wholesale, specialty, or retail distribution experience helpful.
  • Experience in relationship management, account management, sales support, client strategy, and/or business development.
  • Demonstrated ability to manage client or stakeholder relationships in a virtual, hybrid, or geographically dispersed environment.
  • Proven ability to break down complex initiatives into clear steps, engage stakeholders, assign ownership, and drive follow-through.
  • Core Competencies
  • High energy, client-focused mindset, and commitment to continuous improvement.
  • Strong execution discipline and follow-through across multiple clients, projects, and stakeholders.

Nice to have

  • Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint
  • Power BI and experience, and AI Literacy a plus.
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This listing is sourced directly from Amwins's careers page and normalized into a canonical job model.