Online River

Associate Director, New Products- Virginia Marketing

New York · Director

Sponsorship not specifiedDetected 20 days ago

Customer Support

About the role

We believe that knowing all aspects of business and how to interact with customers creates a strong foundation for an individual's future growth within our company's management training program and we are proud to say we only promote from within. This is a highly collaborative and cross-functional role, you'll partner closely with many teams: product,
design, engineering, customer support – and more! What you can expect in this role:Turn customer insights into product marketing strategy: speaking to customers is very important to us – we expect you to roll up your sleeves and get direct feedback from customers: analyzing customer data, partnering with our Customer Support team, conducting survey,

This is a highly collaborative and cross-functional role, you'll partner closely with many teams: product, design, engineering, customer support - and more!
you'll own a roadmap for product adoption and initiatives to ensure the best possible customer experience.

We believe that knowing all aspects of business and how to interact with customers creates a strong foundation for an individual's future growth within our company's management training program and we are proud to say we only promote from within.
as part of a high growth startup, you'll have the opportunity to drive the launch & adoption of multiple new products and features.Own end-to-end marketing campaigns: you'll work with a team to execute on marketing campaigns, from campaign strategy, to design and creative, and then sharing the results and metrics.

This listing is sourced directly from Online River's careers page and normalized into a canonical job model.