FIGS
Part-Time Community Hub Lead
Los Angeles, CA · Part-time
Sponsorship not specifiedDetected 1 day ago
SalesInventory ManagementShopifyLeadershipCommunicationProblem Solving
About the role
- In this role, you will serve as the face of FIGS' Century City store location.
- This role will report directly to FIGS' Store Manager.
- This role's hourly rate is between $20 and $24.
Responsibilities
- Anticipate customer needs and deliver an exceptional FIGS experience.
- Support all cash wrap activities (purchases, returns, exchanges).
- Maintain store appearance: keep merchandise organized, sales floor stocked, and store clean.
- Support planning and execution of in-store events and initiatives.
- Team Support: Train, coach, and mentor new and existing team members, providing real-time feedback and fostering a culture of growth and positivity.
Requirements
- 2+ years of retail sales experience.
- Actual hourly rate is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
- Flexible schedule, including weekends and holidays.
- Excellent interpersonal and communication skills.
- Attention to detail and problem-solving in a fast-paced environment.
- All employees are expected to be available to work "Black Friday" (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis
- Other must haves:
- Knows how to have fun and boost positive vibes
- Comfortable in a fast-paced, ever changing environment
- Embodies FIGS brand ethos through and through
- FIGS Compensation and Benefits
Nice to have
- Fluency in English required
- conversational Spanish a plus.
- Basic retail math and computer skills
- Shopify POS experience a plus.
Compensation
- At FIGS, your hourly rate is one part of your total compensation package.
- This role's hourly rate is between $20 and $24.
- Actual hourly rate is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
Benefits
- FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals.
- With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers.
- Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale.
- Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
Company info
- FIGS is looking for a Part-Time Community Hub Lead (Key Holder).
- You will provide FIGS' customers with an awesome and memorable in-store shopping experience, while also assisting with all aspects of store operations.
- Uphold all safety, loss prevention, and cash-handling procedures while maintaining compliance with company policies.
- Welcome and engage customers in meaningful conversations about FIGS' brand and mission.
- Educate customers on products, highlighting fabric, fit, and function.
- Assist customers with finding the right style, size, and color, suggesting complementary products.
This listing is sourced directly from FIGS's careers page and normalized into a canonical job model.