Ladder
Director, Direct Agent Life Insurance Sales (D2C, Inside Sales)
Remote - United States · Director
Sponsorship not specified$165k-$200kDetected 4 days ago
CRMSalesAccount ManagementPipeline ManagementForecastingResearchLeadershipCommunicationMentoringUnderwriting
About the role
- As the Director, Direct Agent Sales, you will serve as the architect and strategic leader of our high-volume, inside D2C agent sales and operations organization.
- Please note, this is a remote role based in one of the 23 States Ladder is currently hiring in - AZ, CA, CO, CT, FL, GA, IA, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OR, PA, TX, VA, WA, WI.
- Please note, Ladder is not currently sponsoring or transferring OPT or H1-B visa's.
Responsibilities
- Leadership & Scaling: Build, scale, and inspire a team of licensed sales and operations professionals. Establish clear performance metrics, KPIs, and cultural accountability.
- Sales Architecture & Playbooks: Design, implement, and continuously refine scalable playbooks, advanced scripting, and rigorous coaching rhythms (including call shadowing, systematic reviews, and certifications) to maximize conversion rates.
- Cross-Functional Strategy: Partner directly with Product, Engineering, and Marketing executives to turn customer insights into technical product requirements for our quoting engines, electronic applications (e-apps), and post-issue servicing.
- Growth and Go-To-Market Alignment: Tighten the loop between inbound marketing lead quality and agent sales execution to accelerate consumer conversion funnels.
- Geographic Flexibility: Availability to support standard operational business hours across any of the four mainland U.S. time zones.
- Leadership & Scaling: Build, scale, and inspire a team of licensed sales and operations professionals.
- Build, scale, and inspire a team of licensed sales and operations professionals.
- Design, implement, and continuously refine scalable playbooks, advanced scripting, and rigorous coaching rhythms (including call shadowing, systematic reviews, and certifications) to maximize conversion rates.
Requirements
- getting covered took too long, involved too much paperwork, and required too many in-person meetings with sales agents.
- Experience Required
- 3+ years of experience leading inside sales and operations teams in a D2C environment, with a reputation for hiring top talent, building effective playbooks, and rapidly improving performance.
- we'd love to know how you can elevate our team with your unique experience!
Compensation
- Base pay is determined by the location where the work will be performed and is aligned to one of 3 compensation tiers, as indicated below.
Benefits
- To support you in your role, we offer fantastic perks and benefits that reflect our mission of care and support, including:
- Excellent medical, dental, and vision coverage | We offer competitive healthcare, dental and vision plans for you and your family.
- Flexible paid time off | Take the time that you need to rest and recharge, including our week-long winter holiday closure.
- Stock options | We offer competitive stock option packages to participate in the success of building Ladder.
- A rewarding 401k match program | We'll match up to 4% of your contributions as you save for your retirement goals.
- Ladder Fit Program | Your health matters.
- That's why Ladder provides a monthly stipend for wellness-related expenses.
- In addition to the base pay range listed below, this role is also eligible for bonus, equity and benefits as shared above.
- Upon joining, we provide a one-time remote office stipend for all team members and then a monthly stipend to cover WFH costs such as the internet.
Visa & Work Authorization
- Please note, Ladder is not currently sponsoring or transferring OPT or H1-B visa's.
This listing is sourced directly from Ladder's careers page and normalized into a canonical job model.