Freddie Mac

Customer Relations Management, Senior

McLean, VA · Senior · Full-time

Sponsorship not specified$108k-$145kDetected 41 days ago

SalesAccount ManagementNegotiationCustomer SupportLeadership

About the role

Step into a dynamic role with Freddie Mac's Single-Family Acquisition's Seller Engagement team, where you'll serve as the primary back up to the Account Executive, playing a pivotal part in delivering exceptional service to both customers and internal teams.
You'll be at the forefront of supporting effective solutions to address customer needs and requests.
In this position, you'll contribute to the success of the Customer Focus Teams by contributing to the contract negotiation process-both internally and externally-championing agreements that benefit our clients and organization alike.

You will represent the organization as the principal customer contact on contracts and often perform project leadership activities.
Independently determines and develops approach to solutions.
Freddie Mac partners with BountyJobs for contingency search business through outside firms.

At least 5 years of related mortgage experience is desired.
At least 5 years of demonstrated exceptional customer service experience.
Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

Seller Engagement is the primary customer-facing organization in the Single-Family Acquisitions division.

This position has an annualized market-based salary range of $108,000 - $145,000 and is eligible to participate in the annual incentive program.

If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full time FLSA Status:Exempt Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs.
Information on these benefit programs is available on our Careers site.

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do.
Since our charter in 1970, we have made home possible for more than 90 million families across the country.
Join an organization where your work contributes to a greater purpose.
Driven self-starter that enjoys working with customers and is a proven problem solver.
Consistently takes initiative to keep customers informed on progress of tasks and outstanding matters.
Our mission to provide liquidity, stability, and affordability to the U.S. housing market in all economic conditions extends to all communities from coast to coast.

This listing is sourced directly from Freddie Mac's careers page and normalized into a canonical job model.