Dragos

Associate Principal Resident Engineer (Federal)

Washington DC · Principal

No sponsorshipDetected 13 days ago

PythonDockerLinuxCybersecurityProduct ManagementProduct StrategyCommunication

About the role

In this role, you will serve as an onsite, customer-facing technical expert responsible for planning, deploying, and optimizing the Dragos Platform within the customer's industrial environment.
You will work hands-on at customer facilities to install the platform, tune it to their operational needs, and ensure reliable security coverage across their ICS/OT systems.

Collaborate with Dragos Sales and Solution Architect teams to understand customer use cases, success criteria, and define Dragos Platform objectives.
Partner with client teams on network architecture, sensor placement, and integrations
Tune, optimize, and monitor the Dragos Platform to meet defined customer objectives and ensure continuous availability.
Develop content, build foundational workflows, and provide troubleshooting and break/fix support
manage escalations as needed.
Maintain ongoing client engagement by soliciting feedback on feature requests, communicating product roadmap updates, and identifying opportunities for additional Dragos products and services.
Coordinate and collaborate with internal Dragos teams including Intel and Threat Hunting to deliver comprehensive customer outcomes.
Partner with client teams on network architecture, sensor placement, and integrations; coordinate and conduct full deployments including upgrades, patches, and configuration changes.
Develop content, build foundational workflows, and provide troubleshooting and break/fix support; manage escalations as needed.
The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running.

Must have an active Secret security clearance (or higher).
5+ years of ICS/OT cybersecurity experience.
Networking experience including strong knowledge of IP networks, OSI model, Purdue model, and ICS protocols.
Experience with Linux (command line), Docker, scripting languages (Python, shell, etc.), SIEMs, and ELK stack.
Experience with on-premise and cloud software solutions for the enterprise, with the ability to manage multiple stakeholders and projects.
Must living within commuting distance of Washington DC and be willing to work onsite 5 days per week.
Customer-oriented and attentive to client needs, with strong interpersonal and communication skills.
Willingness to travel up to 30%.

Serving as a trusted technical partner, you'll guide customers through deployment, troubleshooting, and ongoing platform adoption, enabling them to strengthen and sustain the security of their critical infrastructure.

This listing is sourced directly from Dragos's careers page and normalized into a canonical job model.