Plaid
Account Manager - Enterprise - Territory Accounts
San Francisco HQ
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About the role
- We believe that the way people interact with their finances will drastically improve in the next few years.
- We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
Responsibilities
- Manage partnership, commercial, and technical topics; develop and implement strategies that increase customer product adoption, engagement, and growth at scale to drive revenue
- Lead key partnership initiatives including ongoing checkpoints, business reviews, and technical escalations
Requirements
- grit, enthusiasm, and a high degree of intellectual curiosity
- identify and execute on new high-potential growth opportunities independently, without the support of the Sales team when required
- At least 5 years of client relationship management experience with a broad range of customer sizes and industries; previous B2B technology experience is a strong plus; previous deal experience is a requirement
- A strong business generalist with an acute technical acumen and ability to drive revenue growth
- Solving complex customers challenges through creative problem solving and collaboration with cross-functional teams
- Advocating for our customers internally to ensure strong alignment between our organizations
- Interest in financial services and technical products; grit, enthusiasm, and a high degree of intellectual curiosity
Nice to have
- At least 5 years of client relationship management experience with a broad range of customer sizes and industries
- previous B2B technology experience is a strong plus
- previous deal experience is a requirement
Skills
- Plaid powers the tools millions of people rely on to live a healthier financial life.
- Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe.
Compensation
- Additional compensation in the form(s) of equity and/or commission are dependent on the position offered.
Company info
- Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
- You will be tasked with leveraging your understanding of the customers' business to identify and pursue new revenue opportunities independently.
- We are always looking for team members that will bring something unique to Plaid!
- Own end-to-end relationship with midsize revenue customers in a diverse range of industry verticals and sizes
- Be a strategic advisor and provide consultative guidance on Plaid and industry best practices as customers build and scale their applications
- Partner and collaborate with Account Executives, Sales Engineers, Technical Support, Legal, Engineering, and Product teams to drive successful outcomes for Plaid and our customers
- Be a champion for our customers and work with our internal Plaid teams to translate customer feedback into product insights; partner with key customer stakeholders to ensure alignment between their business and product priorities and Plaid's priorities
This listing is sourced directly from Plaid's careers page and normalized into a canonical job model.