Five Star Solutions
Customer Support Representative
New Orleans, Louisiana
Sponsorship not specifiedDetected 1 day ago
CRMCustomer SupportCommunicationProblem Solving
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Work Environment This is a fast-paced, high-volume contact center position.
- The ideal candidate remains calm under pressure, demonstrates empathy, and is committed to providing outstanding service while meeting performance expectations.
Responsibilities
- Update customer information and maintain accurate account records.
- Create and manage family membership plans.
Requirements
- 1 year of prior call center, office, or customer service experience required
- Ability to learn and navigate various CRM platforms.
- Ability to adapt quickly to changing processes and policies.
- Strong customer service and communication skills.
- Comfortable working in multiple computer systems simultaneously.
- Excellent attention to detail and organizational skills.
- Strong problem-solving skills and a positive attitude.
- Work Environment
- This is a fast-paced, high-volume contact center position. The ideal candidate remains calm under pressure, demonstrates empathy, and is committed to providing outstanding service while meeting performance expectations.
- If you enjoy helping customers, solving problems, and working in a dynamic environment, we'd love to hear from you!
- The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job
Company info
- We are seeking customer-focused individuals to join our team supporting a membership services campaign.
- In this role, you will assist customers with membership inquiries, account updates, cancellations, and service requests while providing exceptional customer service.
- Successful candidates are confident communicators who can navigate multiple systems, multitask efficiently, and remain professional when assisting customers with challenging situations.
- Assist customers with membership questions and account management.
- Guide customers through their online account portals.
- Schedule services for customers at participating locations.
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This listing is sourced directly from Five Star Solutions's careers page and normalized into a canonical job model.