Persona Identities

Team Lead, Product Analyst

San Francisco · Senior · Contract

Sponsorship not specifiedDetected 64 days ago

SQLResearchLeadershipCommunicationCritical Thinking

About the role

Fraud is at the heart of what Persona does - and this role sits right at the center of it.
Translate quantitative and qualitative fraud findings into clear, actionable recommendations for Engineering, Product, and Customer-facing teams
Serve as the main escalation point for fraud-related questions from internal teams and, where relevant, customers

Lead end-to-end fraud analytics investigations, audits, and data tests from scoping to execution to delivering insights that drive product and customer decisions
Research emerging fraud trends and techniques to develop deep, current expertise in the identity verification space
Manage, mentor, and develop a team of 6-9 fraud analysts, setting them up for growth while maintaining high standards for analytical rigor
Partner with Product to feed fraud insights back into the roadmap, helping prioritize the right improvements to our detection and prevention capabilities
People management experience, or a clear and demonstrated trajectory toward it - you're someone who gets energized by developing others, not just doing the work yourself
The ability to go deep on IC analytical work while simultaneously building toward a management role - you're comfortable doing both and see them as complementary, not competing

7+ years of experience in fraud, risk, or product analytics, with a strong technical foundation (SQL fluency is a must
comfort with data at scale is key)

Strong communication skills - you can distill complex fraud findings into clear narratives for technical and non-technical audiences alike

Build and maintain fraud health metrics to track the efficacy of Persona's fraud-fighting capabilities over time

An innate interest in the Persona side of things - you like to understand how our product works and what problems we solve for our customers.
As part of our interview process, all candidates will be asked to verify their identity with Persona.

This listing is sourced directly from Persona Identities's careers page and normalized into a canonical job model.