Osage Casino
Front Desk Agent - Ponca City
Ponca City, UNAVAILABLE, US
Sponsorship not specifiedDetected 1 day ago
Customer SupportTime ManagementOrganizational Skills
About the role
- Overview Under direct supervision of the Front Desk Supervisor, welcomes and serves guests in a courteous, efficient and friendly manner.
- Completes check in and check out for guests.
Responsibilities
- Provides telephone answering service, deliver mail and answer inquiries regarding the surrounding area and attractions.
- Provides administrative and program support to management and staff.
Requirements
- Must be 18 years or older.
- One year experience in customer service and cash handling.
- Required to obtain an ABLE liquor license.
- Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license.
- Required to maintain a valid Driver's License.
- Required to provide documents to show the applicant is eligible to work in the United States.
- Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.
- Knowledge of principles and practices regarding customer service in the Hotel industry.
- Knowledge of computer utilization in daily operations.
- Contributes to a team effort and accomplishes related results as required.
Nice to have
- Hotel experience preferred.
- Skill in using hotel software, LMS/Infogenesis experience preferred.
Benefits
- Arranges medical aid for guests as needed.
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This listing is sourced directly from Osage Casino's careers page and normalized into a canonical job model.