Osage Casino

Osage Casino

Front Desk Agent - Ponca City

Ponca City, UNAVAILABLE, US

Sponsorship not specifiedDetected 1 day ago
Customer SupportTime ManagementOrganizational Skills

About the role

  • Overview Under direct supervision of the Front Desk Supervisor, welcomes and serves guests in a courteous, efficient and friendly manner.
  • Completes check in and check out for guests.

Responsibilities

  • Provides telephone answering service, deliver mail and answer inquiries regarding the surrounding area and attractions.
  • Provides administrative and program support to management and staff.

Requirements

  • Must be 18 years or older.
  • One year experience in customer service and cash handling.
  • Required to obtain an ABLE liquor license.
  • Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license.
  • Required to maintain a valid Driver's License.
  • Required to provide documents to show the applicant is eligible to work in the United States.
  • Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.
  • Knowledge of principles and practices regarding customer service in the Hotel industry.
  • Knowledge of computer utilization in daily operations.
  • Contributes to a team effort and accomplishes related results as required.

Nice to have

  • Hotel experience preferred.
  • Skill in using hotel software, LMS/Infogenesis experience preferred.

Benefits

  • Arranges medical aid for guests as needed.

This listing is sourced directly from Osage Casino's careers page and normalized into a canonical job model.