OpenTable

OpenTable

New Hire Trainer - AE/SDR

Toronto, Canada · Senior

Sponsorship not specified$105k-$115kDetected 3 days ago
SalesforceCRMLeadershipCommunicationCollaborationMentoring

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odds of building a lasting career here

47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 3 green-card filings in this occupation, 100% were for a worker who already held the job.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.
  • That's why OpenTable has adopted a hybrid workplace model.
  • This role aligns with that approach, with an expectation of coming into the office two days a week-giving employees the best of both worlds: in-person collaboration and flexibility.

Responsibilities

  • Design and deliver high-impact enablement: Create scalable training programs that bridge the gap between curriculum and real-world execution, ensuring new hires are ready to drive business outcomes on day one.
  • Embed in the field to diagnose gaps: Proactively monitor live calls, conduct ride-alongs, and partner with frontline managers to diagnose performance barriers in real-time and iterate on training content accordingly.
  • Own end-to-end readiness metrics: Partner with business leaders to track performance KPIs (e.g., time-to-first-deal, ramp speed) rather than just participant feedback, holding yourself accountable for the long-term success of your cohorts.
  • Manage program execution: Drive the full lifecycle of training initiatives-from cross-functional planning and stakeholder alignment to delivery and post-training analysis-in a fast-paced environment.
  • Design and deliver high-impact enablement:
  • Create scalable training programs that bridge the gap between curriculum and real-world execution, ensuring new hires are ready to drive business outcomes on day one.
  • Proactively monitor live calls, conduct ride-alongs, and partner with frontline managers to diagnose performance barriers in real-time and iterate on training content accordingly.
  • Lead engaging in-person and virtual sessions that prioritize practical application, coaching, and role-based scenarios over simple content delivery.
  • Own end-to-end readiness metrics:
  • Partner with business leaders to track performance KPIs (e.g., time-to-first-deal, ramp speed) rather than just participant feedback, holding yourself accountable for the long-term success of your cohorts.

Requirements

  • Demonstrated ability to use CRM (e.g., Salesforce) and call metrics to analyze performance trends, diagnose skills gaps, and adjust programming to improve outcomes.

Nice to have

  • Experience in a field-facing or customer-success role
  • you've "walked the walk" and deeply understand the day-to-day opportunities new hires will face.
  • Proven track record of managing complex milestones, prioritizing conflicting deliverables, and collaborating effectively with cross-functional teams to keep programs on track.
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Paid volunteer time
  • Focus on your career growth:
  • Development Dollars

Compensation

  • Work from (almost) anywhere for up to 20 days per year
  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

Benefits

  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • 20 days of paid time off
  • Private health and dental insurance
  • Facilitate performance-focused learning: Lead engaging in-person and virtual sessions that prioritize practical application, coaching, and role-based scenarios over simple content delivery.

Company info

  • Every employee at OpenTable has a tangible impact on what we do and how we do it.
  • You'll also be part of a global team and its portfolio of metasearch brands.
  • Hospitality is all about taking care of others, and it defines our culture.
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This listing is sourced directly from OpenTable's careers page and normalized into a canonical job model.