Marmon
Key Account Manager, NAA
West Haven, CT
Sponsorship not specified$110k-$125kDetected 6 days ago
Project ManagementCRMSalesAccount ManagementBusiness DevelopmentPipeline ManagementForecastingSupply ChainCustomer SupportCadenceLeadershipCollaboration
About the role
- We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.
Responsibilities
- Own commercial management of existing North American Appliance accounts, including customer relationships, account planning, forecasting, issue resolution, quote execution, and revenue and margin performance.
- Lead cross-functional NPD, CI, derivative, and customer-specific projects from intake through launch, ensuring milestones, risks, customer commitments, and execution timelines are managed effectively.
- Support OEM value-creation and demand-generation initiatives by managing customer inputs, launch assumptions, aftermarket opportunities, and commercial execution plans.
- Maintain accurate pipeline, forecast, quotation, and account data, providing actionable insights and decision support while ensuring forecast accuracy, pipeline hygiene, and documented account plans.
- Partner with Customer Service and Inside Sales to improve responsiveness, proactively resolve customer issues, reduce recurring pain points, and minimize unnecessary escalations.
- Strong analytical capability with experience in forecasting, CRM, dashboards, pricing/quote support, or KPI reporting.
Requirements
- 5-8+ years of experience in account management, commercial operations, project management, sales operations, customer program management, or OEM-facing manufacturing environment.
- Experience coordinating cross-functional teams across sales, operations, customer service, product development, quality, finance, or supply chain.
- Approximately 50% travel required
- Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
- Bachelor's degree in business, engineering, marketing, or related field; manufacturing or engineered-product exposure preferred.
Nice to have
- manufacturing or engineered-product exposure preferred.
- Bachelor's degree in business, engineering, marketing, or related field
Compensation
- $110,000 - $125,000 annually; plus target annual bonus.
Equal opportunity
- We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.
This listing is sourced directly from Marmon's careers page and normalized into a canonical job model.