Andurilindustries
Product Operations Technical Specialist, Launched Effects
Costa Mesa, California, United States · Contract
Sponsorship not specified$86k-$120kDetected 1 day ago
BashGitSQLLinuxGrafanaData AnalysisComputer VisionCybersecurityJiraRecruitingIntellectual PropertyCustomer SupportRoboticsHardware DesignSensorsCommunicationProblem Solving
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odds of building a lasting career here
48Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role82
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- This is a technical role at the intersection of hardware engineering, software development, and military operations.
- If you are a first principles problem solver who thrives in fast-paced environments, loves tracing problems through complex systems, and wants to keep autonomous aircraft flying at the forefront of national security, we want to talk to you.
- Altius can be launched from air, land, or sea, delivering precise intelligence, surveillance, and strike capabilities directly to the modern battlefield.
Responsibilities
- Own the Incident: Identify, triage, diagnose, and root-cause product incidents across the global Altius fleet, driving postmortem actions and keeping stakeholders informed from discovery through resolution.
- Debug the Hard Problems: Perform log review, telemetry analysis, and diagnostics using Linux and command line tools to isolate failures across hardware, software, and networking.
- Master the System: Build deep technical expertise across the Altius air vehicle and its launcher configurations, tracing failures that surface at the integration boundary between the two.
- Drive Fleet Reliability: Partner with software and hardware engineering teams to abstract individual field failures into systemic reliability improvements and permanent design changes.
- Find the Trends: Collect, organize, and analyze system failure data to define trends, drive proactive sustainment processes, and inform resource allocation decisions.
- Support the Mission: Deliver responsive, detail-oriented technical support to our global users, managing customer-facing incidents and communicating mitigation and resolution clearly.
- Build the Playbook: Contribute to the runbooks, triage procedures, and technical guidance that let our sustainment operations scale as the Altius fleet grows worldwide.
- Travel: Travel as needed to support customer operations and test events.
- Own the Incident:
- Perform log review, telemetry analysis, and diagnostics using Linux and command line tools to isolate failures across hardware, software, and networking.
Requirements
- Hands-On Technical Experience: 2+ years of professional experience supporting, troubleshooting, or maintaining complex technical systems (aerospace, robotics, automotive, defense, or electromechanical systems).
- 2+ years of professional experience supporting, troubleshooting, or maintaining complex technical systems (aerospace, robotics, automotive, defense, or electromechanical systems).
- Bachelor's degree in a technical or related field, OR equivalent hands-on military, aerospace, or industrial technical experience.
Nice to have
- We recognize that great technical talent comes from diverse backgrounds.
- We do not expect you to meet every single one of these criteria:
- Experience supporting and/or deploying loitering munitions, tactical missiles, or unmanned aerial systems (UAS/Drones) as a DoD contractor or military end-user.
- Familiarity with conventional ordnance systems, combat arms, or military aviation operations.
- Hands-on experience with Linux command-line interfaces (CLI) and unix-like shells such as Bash or Zsh.
- Familiarity with modern observability and ticketing tools (such as Grafana, PagerDuty, Jira, or Git).
- Experience supporting incident-driven workflows requiring analysis, triage, prioritization, and reporting, ideally in on-call or limited risk tolerance environments.
- 1+ year of customer or technical support experience with a focus on final-tier customer concern support.
Compensation
- $86,000 - $120,000 USD
Benefits
- Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you're supported in health, recovery, and whatever comes next.
- For more information, Explore Our Benefits.
Company info
- The Launched Effects team at Anduril builds Altius, a revolutionary family of tube-launched, highly autonomous drones (often referred to as loitering munitions or tactical drones).
- Built and designed at our state-of-the-art facility in Atlanta, Altius represents the cutting edge of autonomous flight and defense technology.
- At Anduril, we invest in our people.
- By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your
Visa & Work Authorization
- Secret Security clearance, and based in (or willing to relocate to) the Atlanta, GA area
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