ShopMy
Senior Manager, Product Research (UX/UR)
Remote, USA · Senior
Sponsorship not specified$160k-$180kDetected 107 days ago
UX ResearchProduct StrategyValuationResearchCommunication
About the role
- As Senior Manager, Product Research, you'll be the dedicated researcher responsible for engaging directly with ShopMy's user base to understand their needs and pain points.
- This is an individual contributor role on the Product team.
Responsibilities
- Own and drive the research roadmap in close partnership with Product, Success and Sales
- Lead end-to-end user research efforts across multiple product areas
- Lead and execute end-to-end UX and usability testing initiative, translating insights into actionable design and product improvements that enhance user experience.
- Incorporate best in class UX principles into research and product development processes, championing user-centered design standards and ensuring a consistent, high quality experience.
- Design, scope and execute studies using a mix of methodologies (e.g., 1:1 interviews, usability tests, surveys, diary studies)
- Collaborate with Product, Design, Marketing, Data, and Product Support to identify and prioritize key user pain points and user needs
Requirements
- 6+ years of experience in product or UX research, preferably at a fast-paced B2B or B2C startup
Nice to have
- Experience working with creator tools, marketplaces, or e-commerce products is a plus
Compensation
- In compliance with New York Pay Transparency Law, the salary range for this position is as shown.
Benefits
- Help level up research understanding across the team through lightweight training and education
This listing is sourced directly from ShopMy's careers page and normalized into a canonical job model.