Connectly.ai

Staff AI engineer

San Francisco · Staff+

Sponsorship not specifiedDetected 141 days ago

PythonDistributed SystemsPostgreSQLDynamoDBAWSKafkaMachine LearningLLMsRAGAI OrchestrationExcelLeadershipCommunicationCollaboration

About the role

This position reports directly to the CTO and plays a central role in shaping how Connectly's technology, architecture, and AI capabilities evolve to serve millions of retail customers across Latin America.
This role blends deep hands-on technical work with strategic leadership, requiring an engineer who can operate across multiple levels of abstraction, from model tuning and latency optimization to long-term architecture and platform vision.
Define and execute the technical strategy for Connectly's AI platform in collaboration with the CTO and senior leadership.

Architect, build, and launch production-grade AI systems that power customer-facing conversational experiences at scale.
Partner with platform and infrastructure teams to optimize cost, performance, and scalability across the AI stack.
Collaborate with product and data leadership to turn strategic objectives into measurable outcomes.
We're committed to building a diverse, inclusive, and supportive workplace that is distributed around the world.
We are seeking an accomplished and visionary Staff AI Engineer to lead Connectly's company-wide technical strategy for AI systems and infrastructure.
Lead technical alignment across AI, infrastructure, and application engineering teams spanning Brazil, Bogotá, and San Francisco.

MS or BS in Computer Science (required).
10+ years of software engineering experience with a strong focus on AI/ML systems.
Proven track record of launching customer-facing AI products using LLMs.
Expertise in model fine-tuning, prompt engineering, multi-agent orchestration, and AI evaluations.
Experience leading technical strategy or architecture initiatives across large or multi-disciplinary engineering organizations.
Strong understanding of distributed systems, inference optimization, caching, and large-scale data pipelines.
Hands-on experience with Python, AWS, Kafka, Postgres, and DynamoDB or equivalent technologies.
If you are in doubt, we encourage you to apply!

Passion for innovation and applying cutting-edge AI technologies to real-world customer challenges.

Competitive compensation and equity participation.
Unlimited time off and flexible working hours.
You will drive the design, development, and deployment of large-scale AI systems, leading the company's efforts to innovate at the intersection of machine learning, conversational interfaces, and enterprise integration.
Develop pipelines for model fine-tuning, prompt optimization, and continuous learning, ensuring high performance and reliability.

We are a strong believer in passion, curiosity and willingness to learn on the job.

This listing is sourced directly from Connectly.ai's careers page and normalized into a canonical job model.