Cleveland Clinic
Clinical Administrative Assistant II - Cardiovascular Medicine
Cleveland Clinic Main Campus, USA · Mid
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About the role
- Join Cleveland Clinic's Heart, Vascular & Thoracic Institute and become a part of one of the most respected healthcare organizations in the world.
- Cleveland Clinic has been recognized as one of the top hospitals in the country for cardiac care.
- The Heart, Vascular & Thoracic Institute cares for patients with a variety of heart, vascular and thoracic diseases and provides the highest level of patient care, innovative treatments and a welcoming environment to all.
Responsibilities
- Manage incoming correspondence for disbursement to the appropriate practice.
- Manage physician clinic schedules, including slot management and reconciling scheduling errors.
- Respond to provider's emails and manage staff out-of-office arrangements.
- We all have the power to help, heal and change lives - beginning with our own.
- This role manages a high volume of incoming calls and EPIC communications, including MyChart messages, prescription refill requests, and patient inquiries.
Requirements
- 3 years of administrative assistant experience in a professional setting
- OR Associate Degree or Bachelor's Degree may substitute two years of experience
- Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point)
- Experience may be assessed with an on-line Skills Assessment
- Ability to operate a computer and other office equipment
- Ability to travel throughout the hospital system
- Ability to communicate and exchange accurate information
- Collect insurance information, forward it to Patient Financial Advisors and follow-up as required.
Nice to have
- Associate's Degree
- Typing proficiency of with accuracy
Compensation
- You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Benefits
- At Cleveland Clinic Health System, we believe in a better future for healthcare.
- That's the power of the Cleveland Clinic Health System team, and The Power of Every One.
- Manage external medical records, including initial and follow-up phone calls and entering images into the EPIC system.
- Effectively document and convey patient matters to appropriate medical professionals and initiate pending order and labs, etc.
- Schedule meetings, manage travel and reimbursement processes, and assist with recertification/licensing renewal.
- Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Equal opportunity
- The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment.
This listing is sourced directly from Cleveland Clinic's careers page and normalized into a canonical job model.