YQN
Warehouse Outbound Supervisor (Bilingual in English & Chinese) - Small Package
Port Reading, New Jersey, United States · Full-time
H1B sponsorship available$75k-$100kDetected 97 days ago
ExpressOutbound SalesSupply ChainLogisticsCustomer SupportLeadership
About the role
- We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.
Responsibilities
- We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.
- Lead the small item outbound team (pickers, packers, labelers, manifestors); manage seasonal staffing spikes.
- Drive pick/pack rates (units per hour) while maintaining order accuracy; implement zone/batch picking and pack station workflow optimization.
- Align outbound waves with carrier pickup times; manage shift handoffs to clear all daily orders before carrier departure.
- Partner with e-commerce client operations teams to resolve shipping address corrections, substitution approvals, and RMA outbound flows.
Requirements
- Bachelor's Degree in Supply Chain, E-Commerce Management, or related field.
- At least 1 year of experience in small parcel/e-commerce outbound operations (high SKU count, multi-client environment).
Skills
- Fast decision-making under cut-off pressure; ability to re-allocate pickers to urgent waves in real time.
- Language Proficiency: Fluent in both English and Mandarin.
- Working Visa sponsorship is available for qualified employees.
- 【Position Information】
- Schedule: Monday to Friday, 08:30 AM ~ 05:00 PM
Compensation
- $75,000.00 - $100,000.00 per year
Benefits
- Dental insurance
- Health insurance
- Vision insurance
Company info
- YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.
- We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. 'Simple shipping and easy freight' is the mission of YQNLINK.
Visa & Work Authorization
- Working Visa sponsorship is available for qualified employees.
This listing is sourced directly from YQN's careers page and normalized into a canonical job model.