Talentmanagementsolution

Talentmanagementsolution

Director of Partnerships

Remote - USA · Director

Sponsorship not specifiedDetected 50 days ago
CRMSalesAccount ManagementBusiness DevelopmentNegotiationForecastingLeadershipCommunicationCollaborationProblem Solving

About the role

  • Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.
  • Headquartered in Canada, Jonas Software has a global footprint with offices around the world.
  • We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

Responsibilities

  • Team Leadership: Manage, mentor, and develop a team of Partner Account Managers to ensure they are meeting performance goals, driving partner engagement, and delivering exception service.
  • VIP Account Ownership: Act as the primary point of contact for our top-tier partners, owning the day-to-day relationship, strategy, and success metrics.
  • Growth & Expansion: Identify and execute growth opportunities within existing accounts - including upsell/cross-sell, volume expansion, and new use cases that deliver mutual value.
  • Contract Re-negotiation: Lead renewal and re-negotiation efforts with partners, ensuring terms align with current and future business needs.
  • Product Feedback & Scoping: Collaborate with partners to surface product gaps and opportunities
  • Cross-Functional Collaboration: Partner closely with sales, Marketing, Product and Operations to ensure alignment and consistency in execution.
  • Ensure all Partner Account Managers follow consistent workflows for logging insights, pipeline updates, and account planning.
  • Product Feedback & Scoping: Collaborate with partners to surface product gaps and opportunities; translate insights into scoped requirements and work cross-functionally with Product, R&D, and Operations teams to influence the roadmap.
  • Manage, mentor, and develop a team of Partner Account Managers to ensure they are meeting performance goals, driving partner engagement, and delivering exception service.
  • Identify and execute growth opportunities within existing accounts - including upsell/cross-sell, volume expansion, and new use cases that deliver mutual value.

Requirements

  • 7+ years of experience in business development, partnerships, or SaaS sales (preferably to ISVs, fintechs, or vertical SaaS)
  • Experience leading a team and managing strategic partner relationships.
  • Proven track record of expanding relationships and driving growth within an existing customer or partner base.
  • Excellent interpersonal, communication, and problem-solving skills
  • Comfortable navigating ambiguity and influencing across departments.
  • What Success Looks Like
  • Ensuring partners adhere to the terms of their agreements.
  • Driving a minimum organic growth rate of 30% across the combined manage partner portfolio.
  • Integrate at least 7 new partners per year into the account management ecosystem.
  • Deepening trust and collaboration with each partner - evidenced by increased engagement, reduced attrition, and stronger alignment across strategic goals.
  • Why Join Us

Nice to have

  • Familiarity with ISV and channel-driven business models is a plus.

Compensation

  • Partner closely with sales, Marketing, Product and Operations to ensure alignment and consistency in execution.
  • What You Bring
  • 7+ years of experience in business development, partnerships, or SaaS sales (preferably to ISVs, fintechs, or vertical SaaS)
  • Experience leading a team and managing strategic partner relationships.
  • Proven track record of expanding relationships and driving growth within an existing customer or partner base.
  • Excellent interpersonal, communication, and problem-solving skills
  • Competitive base salary + variable comp tied to partner growth.

Benefits

  • Make an outsized impact in a high-growth, entrepreneurial environment.
  • Own the revenue forecast and health of the back to base book (existing partners/ISVs), tracking performance and uncovering revenue trends and risks.
  • Maintain a clean, accurate CRM to track partner activity, engagement, and health.

Company info

  • We're looking for a strategic, relationship-driven leader to manage our growing team of Partner Account Managers and serve as the day-to-day representative for a portfolio of high-impact, VIP partners.
  • This individual will play a critical role in driving revenue growth, maximizing partner satisfaction, and strengthening long-term engagement across our existing ISV portfolio.
  • This role requires someone who can balance strategic thinking with operational execution - someone who can roll up their sleeves and lead by example while maintaining strong cross-functional alignment internally and externally.
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