BrightEdge

Account Management Team Lead

Chicago, Illinois

Sponsorship not specified$130k-$180kDetected 166 days ago

SEOAccount ManagementForecastingCustomer SuccessCadenceMentoring

About the role

We're seeking someone with a proven track record of leading teams and managing renewal and expansion (upsell) processes.
Experience in hiring and onboarding new hires, and continuous coaching will be pivotal.
Showing value to BrightEdge customers through reporting and data via presentation decks.

About the Role As Team Lead for BrightEdge's Digital account team, you will lead a small team within our larger Account Management department, focused on renewing contracts across our Digital portfolio, while also managing your own book of business as a Player-Coach.
The team lead will initially train as a full Strategic Account Manager to learn the ropes before taking on team leadership.
We value diverse perspectives, experiences, and ways of thinking, and we're committed to building a team where everyone feels they belong and can do their best work.

If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.

Managing the Account Management/Customer lifecycle with customer decision makers and internal stakeholders.
Leading and managing the scaled renewal and upsell/expansion process across BrightEdge's enterprise book of business.
Running forecasting and reporting cadences.
Implementing renewal and upsell/expansion strategies tailored to different customer segments, including fast renewal motions, detailed renewal motions, expansion motions, and save strategies for red accounts.
Building and leading a high-performing renewals team, ensuring operational excellence and cadence in execution.
Collaborating closely with Customer Success teams to facilitate account transitions, planning, forecasting, and value delivery.
Establishing and maintaining strong partnerships with key stakeholders, including customers, executive sponsors, and cross-functional teams.
About BrightEdge BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results.
Founded in 2007, we're trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa.
Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.

equal opportunity employer and is committed to building a diverse and inclusive workplace.

Founded in 2007, we're trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa.

This listing is sourced directly from BrightEdge's careers page and normalized into a canonical job model.