FISPAN
Senior Project Manager
Vancouver, British Columbia · Senior
Sponsorship not specified$96k-$106kDetected 7 days ago
Project ManagementJiraNegotiationAccountingERPLeadershipCommunicationCollaborationProblem SolvingMentoringAdaptability
About the role
- We are looking for a Senior Project Manager to lead the successful implementation of our bank-facing projects. In this role, you will act as a strategic partner to bridge the gap between technical implementation and business value realization. You will own the full project lifecycle from requirements gathering through to pilot, ensuring a seamless transition between sales, implementation, and customer success.
- This is a highly cross-functional opportunity where you will work strategically with revenue forecasts, mitigate risks in complex environments, guide technical integrations, and drive overall revenue health for the company.
Responsibilities
- Lead Implementation Lifecycle: Coordinate project timelines, tasks, and development efforts with both internal engineering and customer teams to keep high-stakes implementation projects on track.
- Guide Technical Integrations: Assess business and implementation risks, assist with technical problem-solving, and manage internal resources to resolve complex customer issues.
- Own Bank Relationships: Act as the primary technical point of contact during onboarding, leading post-contract overview sessions, communication workflow mapping, and shaping early-stage customer relationships.
- Deliver Consultative Workshops: Create and present engaging decks and training workshops tailored specifically to various bank personas.
- Drive Revenue Recognition: Lead monthly revenue recognition processes with Finance, monitoring project tasks and hours to ensure billing is triggered immediately upon milestone completion.
- Scale Internal Processes: Gather and verify customer solution requirements while developing repeatable and scalable processes to continuously improve project quality and delivery.
- Assess business and implementation risks, assist with technical problem-solving, and manage internal resources to resolve complex customer issues.
- Create and present engaging decks and training workshops tailored specifically to various bank personas.
- Lead monthly revenue recognition processes with Finance, monitoring project tasks and hours to ensure billing is triggered immediately upon milestone completion.
- You will own the full project lifecycle from requirements gathering through to pilot, ensuring a seamless transition between sales, implementation, and customer success.
Requirements
- A Diploma or Degree in Business Administration or an equivalent field of study.
- Exceptional written and oral communication skills, with a proven ability to articulate complex technical data clearly to bank executives and stakeholders.
- Technical Communication: Exceptional written and oral communication skills, with a proven ability to articulate complex technical data clearly to bank executives and stakeholders.
- Proficiency with industry tools such as Wrike, Jira, and Confluence.
- Education: A Diploma or Degree in Business Administration or an equivalent field of study.
- Project Experience: Approximately 4 to 6 years of dedicated Project Management experience.
- SaaS Expertise: At least 2+ years of hands-on experience directly implementing SaaS applications.
- Analytical Mindset: Strong analytical skills to solve and model complex business requirements and make data-driven recommendations on best practices.
- Adaptability: A self-driven work ethic with the ability to thrive and maintain high-quality documentation in a fast-paced, deadline-driven startup environment.
- Bonus Points If You Have
- Direct experience managing Payments and API Integrations.
- Familiarity or experience working with Accounting/ERP Systems.
- Active PMP or CAPM certifications from the PMI Institute.
- Why Work With Us?
Skills
- Strong analytical skills to solve and model complex business requirements and make data-driven recommendations on best practices.
Compensation
- Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan that give you a true stake in our future.
Company info
- Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy.
- ☕ Purpose-Driven Culture & Prime Perks
- Our culture is the foundation of our success.
- We operate with a "we over me" mentality, fostering strong, collaborative bonds built on Trust and Candor.
- We are an emerging high-growth company, and that means your career trajectory here is accelerated.
- We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.
This listing is sourced directly from FISPAN's careers page and normalized into a canonical job model.