Valence
Solutions Engineer, AI
New York, New York
Sponsorship not specifiedDetected 6 days ago
Machine LearningNLPLLMsStakeholder ManagementResearchLeadershipMentoring
About the role
- This is a hybrid role that combines product sense, technical grounding, and strong delivery instinct.
- We're the only company pioneering leadership coaching for large enterprises in an AI-first way.
- We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc.
Responsibilities
- Own end-to-end AI solutions: Lead the full lifecycle for enterprise-grade workflows, from discovery and design through implementation, evaluation, and iteration.
- Drive quality and evaluation: Define prompting standards, guardrails, and success metrics (accuracy, tone, safety, outcome quality). Build lightweight evaluation frameworks that scale across clients.
- Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact.
- LLM/AI experience: prompt design, evaluation, and deployment of LLM-powered systems. Understanding of memory/knowledge retrieval and safety/guardrails.
- Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries
- Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact
Requirements
- 3+ years in solutions engineering, forward-deployed engineering, or consulting engineering, ideally with enterprise-facing experience.
- Systems & judgment: track record of deciding what should be bespoke vs. reusable, designing for modularity without over-engineering.
- You know when to push back and when to ship.
Nice to have
- Startup DNA: Startup experience preferred with proven comfort navigating ambiguity and high-velocity execution.
Skills
- Define prompting standards, guardrails, and success metrics (accuracy, tone, safety, outcome quality).
- Build lightweight evaluation frameworks that scale across clients.
- Guide associates or EMs learning prompting and integration skills; contribute to playbooks, templates, and internal training.
- Growth mindset focused on continuous skill development in rapidly evolving AI landscape
Compensation
- Competitive salary including base + bonuses
Benefits
- Comprehensive health coverage (medical, dental, vision) from day one
- Generous PTO, company-wide R&R shutdowns, and paid parental leave
- Retirement plan support for US and global employees
Company info
- Balance speed vs. scalability; protect the platform from over-engineering while ensuring customers see real value quickly.
- intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together
- Learn more about us and meet our team here https://www.youtube.com/watch?v=VGYZ59n_x-c
- Location and Work Environment
- This role is 3 days a week (Tues - Thurs) minimum in office.
- Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US.
- Diversity and Inclusion
- We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported.
- We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process.
- If you have any questions, please reach out to Allison Langille, Head of People, at jobs@valence.co.
- Valence is committed to protecting the privacy of all applicants.
- Information you submit will be used for recruiting, evaluation, legal compliance, and recordkeeping purposes only.
- We do not require access to personal account credentials at any stage of the hiring process.
Visa & Work Authorization
- Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US.
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