Charliehealthbehavioralhealthoperations
Patient Financial Services Representative
Nashville, TN · Full-time
Sponsorship not specifiedDetected 33 days ago
Customer SupportAR/VRICD-10ResearchLeadershipCommunicationOrganizational SkillsAccounts Payable
About the role
- The purpose of this position is to research and rectify third party healthcare insurance denials, edits, requests for information, and other related correspondence.
- Given the complexities of the healthcare insurance, it's vital we have strong, analytical, focus driven individual in this role.
- Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions.
Responsibilities
- Maintain aged insurance accounts receivable (AR) queues at a reasonable age-base date as defined by leadership
- We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
Requirements
- Knowledge of payer specific billing requirements
- 3+ years of experience in insurance account receivable department, preferably in behavioral health
- Highly organized and able to track workflows through various tools
- Strict attention to detail with excellent organizational skills
- Customer service skills to work with insurance companies and teammates within the company
- Maintain a high level of integrity and confidentiality of medical information #LI-HY
- Able to work a hybrid schedule of 4 days/week in our Nashville office and located within 75 minutes' commuting distance of the office
Benefits
- Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees.
- If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings.
- In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team.
- All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses.
- Responsible for reviewing and appealing denied claims for bundling, medical coding, and contracting related issues
- Will also be involved in processing of corrected claims and assisting with timely turnaround for medical documentation requests
- Read more about our benefits here. #LI-HYBRID
Company info
- Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company.
Visa & Work Authorization
- You can reply STOP to opt out at any time.
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