Celigo
Account Manager
US · Mid
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About the role
- The Account Manager will act as a trusted advisor, ensuring customer satisfaction, driving retention, and identifying opportunities for growth within existing accounts.
- Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law.
- Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company.
Responsibilities
- Build and maintain strong, long-term client relationships
- Drive customer adoption, engagement, and overall satisfaction
- Manage renewals and proactively address retention risks
- Identify and develop upsell and cross-sell opportunities
- Coordinate with internal teams (Sales, Support, Product, Professional Services) to deliver a seamless customer experience
- Maintain accurate account information and activity in CRM systems
- Strong relationship-building skills with the ability to establish trust and credibility at all levels of a customer organization
- Problem-solving skills with the ability to anticipate challenges and proactively develop solutions
- Negotiation and influence skills to support renewals, expansions, and customer advocacy
- Demonstrated experience managing a portfolio of customer accounts and building long-term relationships
Requirements
- 3+ years of experience in account management, customer success, sales, or another client-facing role
Compensation
- Celigo reasonably expects to pay a base salary between $70,000 and $100,000 per year for this position.
Benefits
- Track account health, usage, and performance metrics
Company info
- Integration meets Innovation At Celigo, we believe integration should empower - not exhaust - innovation.
- Conduct regular check-ins, business reviews, and success planning with customers
- Celigo was named a 2026 Gartner Peer Insights Customers' Choice for iPaaS, the second consecutive year
This listing is sourced directly from Celigo's careers page and normalized into a canonical job model.