Giving Home Health Care
Patient Coordinator
Albuquerque, NM · Contract
Sponsorship not specified$24k-$28kDetected 12 days ago
ComplianceSalesforceCRMExcelCustomer SupportHIPAAEHR/EMRCommunicationCollaborationTime ManagementAdaptabilityMicrosoft Office
About the role
- Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy.
- As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.
- Apply today and help us continue delivering exceptional care to those who need it most.
Responsibilities
- Conduct home visits to build and strengthen patient relationships, initiate homecare services, and gather necessary compliance documentation.
- Collaborate with a care team of two peers and a lead under the supervision of the Care Team Director.
- Assist with contractor onboarding through the HR system and ensure compliance documents are completed prior to start date.
- document incident reports as needed.
- Pull and review data, reports, and performance metrics to support team goals and quality standards.
- Provide exceptional customer service and build genuine, compassionate relationships with patients.
- Step in for other care team roles as necessary; manage night/weekend on-call based on patient needs.
Requirements
- Ability to travel 3-4 days per week (up to 1,500 miles/month).
- Proven ability to work independently and efficiently with minimal supervision.
- Experience with Salesforce CRM or similar platform.
- Familiarity with Igea/Axxess EMR system (training provided).
- Experience pulling and interpreting operational reports and performance data.
Skills
- Patient-centered mindset with a compassionate, relationship-driven approach.
- Strong advocacy skills - comfortable representing patients in clinical and administrative settings.
- High emotional and social intelligence.
- Strong reading, writing, and documentation skills.
Compensation
- Paid Time Off with additional hours accrued annually based on tenure.
Benefits
- Paid Time Off with additional hours accrued annually based on tenure.
- Sick Leave and Bereavement Leave.
- Comprehensive benefits package (Medical, Dental, Vision, Life Insurance) effective after first full month - company covers 100% of dental, vision, and term life.
- $150 annual Lifestyle Reimbursement (gym/fitness, Costco/Sam's Club, Amazon Prime, and more).
- Modern Health mental wellness platform for you and your dependents.
- Competitive mileage reimbursement (federal reimbursement rates)
- Tuition Reimbursement Program.
- $100 monthly cell phone reimbursement (after 1 month of employment).
- Why Join Giving Home Health Care?
- Manage a caseload of 50+ patients, collaborating with patients, families, and healthcare providers to oversee medical documentation and renewals.
- Ensure patients have the proper durable medical equipment (DME) and provide training to patients, home health aides, and nurses.
- Conduct weekly, biweekly, and monthly phone check-ins with nurses and home health aides to coordinate patient care.
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This listing is sourced directly from Giving Home Health Care's careers page and normalized into a canonical job model.