Giving Home Health Care

Giving Home Health Care

Patient Coordinator

Albuquerque, NM · Contract

Sponsorship not specified$24k-$28kDetected 12 days ago
ComplianceSalesforceCRMExcelCustomer SupportHIPAAEHR/EMRCommunicationCollaborationTime ManagementAdaptabilityMicrosoft Office

About the role

  • Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy.
  • As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.
  • Apply today and help us continue delivering exceptional care to those who need it most.

Responsibilities

  • Conduct home visits to build and strengthen patient relationships, initiate homecare services, and gather necessary compliance documentation.
  • Collaborate with a care team of two peers and a lead under the supervision of the Care Team Director.
  • Assist with contractor onboarding through the HR system and ensure compliance documents are completed prior to start date.
  • document incident reports as needed.
  • Pull and review data, reports, and performance metrics to support team goals and quality standards.
  • Provide exceptional customer service and build genuine, compassionate relationships with patients.
  • Step in for other care team roles as necessary; manage night/weekend on-call based on patient needs.

Requirements

  • Ability to travel 3-4 days per week (up to 1,500 miles/month).
  • Proven ability to work independently and efficiently with minimal supervision.
  • Experience with Salesforce CRM or similar platform.
  • Familiarity with Igea/Axxess EMR system (training provided).
  • Experience pulling and interpreting operational reports and performance data.

Skills

  • Patient-centered mindset with a compassionate, relationship-driven approach.
  • Strong advocacy skills - comfortable representing patients in clinical and administrative settings.
  • High emotional and social intelligence.
  • Strong reading, writing, and documentation skills.

Compensation

  • Paid Time Off with additional hours accrued annually based on tenure.

Benefits

  • Paid Time Off with additional hours accrued annually based on tenure.
  • Sick Leave and Bereavement Leave.
  • Comprehensive benefits package (Medical, Dental, Vision, Life Insurance) effective after first full month - company covers 100% of dental, vision, and term life.
  • $150 annual Lifestyle Reimbursement (gym/fitness, Costco/Sam's Club, Amazon Prime, and more).
  • Modern Health mental wellness platform for you and your dependents.
  • Competitive mileage reimbursement (federal reimbursement rates)
  • Tuition Reimbursement Program.
  • $100 monthly cell phone reimbursement (after 1 month of employment).
  • Why Join Giving Home Health Care?
  • Manage a caseload of 50+ patients, collaborating with patients, families, and healthcare providers to oversee medical documentation and renewals.
  • Ensure patients have the proper durable medical equipment (DME) and provide training to patients, home health aides, and nurses.
  • Conduct weekly, biweekly, and monthly phone check-ins with nurses and home health aides to coordinate patient care.

This listing is sourced directly from Giving Home Health Care's careers page and normalized into a canonical job model.