Tracksuit Limited
Customer Success Manager
New York · Mid
Sponsorship not specified$95k-$125kDetected 207 days ago
HubSpotAccount ManagementNegotiationForecastingCustomer SuccessEpicResearch
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odds of building a lasting career here
47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- As a Brand Champion (our version of a Customer Success Manager), your number one priority is ensuring marketers are getting as much value as possible from the brand health data in their Tracksuit Dashboards.
- Why this role exists At Tracksuit, Brand Champions turn brand health data into business momentum.
- You'll help marketers get max value from their Tracksuit dashboards so they renew, expand, and rave.
Responsibilities
- Run brilliant rhythms: Lead Quarterly Check-Ins that tie product usage to outcomes.
- Protect & grow: Spot risk early, build save plans, own renewals, and drive expansion.
- Build real relationships: Partner with CMOs, Heads of Marketing, founders and marketers with calm, clear communication.
- We're doing this by becoming the common language to measure and communicate the value of brand building.
Compensation
- Our radically transparent compensation policy ensures that salaries are fair across the entire team ⦿
Benefits
- Including an annual wellness bonus, access to a premium EAP platform, 401k and 6 weeks of paid annual leave. ⦿
- Flexible working:
- Keep the house tidy: Maintain accurate health, notes, and forecasts - no surprises.
- Tracksuit's vision is to be used in every strategic growth conversation for the best consumer brands of today and tomorrow.
Company info
- You'll be the trusted partner for a portfolio of brilliant brands, educating, unblocking, and celebrating progress.
- As we scale a product customers love and a community marketers are proud to belong to, this role is central to Tracksuit's expansion.
- Onboard & activate: Set clear success plans and get customers to first value quickly.
- At just over 4 years old, we're incredibly grateful and excited to be working with over 1000+ epic brands across USA, Canada, NZ, AU and UK, like David Jones, Tiffany & Co, frank body, Heaps Normal, Go-To-Skincare, Arnotts, MyFitnessPal, Bondi Sands and more.
- We are office first but offer flexibility day to day and adopt a balanced approach to WFH/in-office work.
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This listing is sourced directly from Tracksuit Limited's careers page and normalized into a canonical job model.