Gusto
Senior Product Manager, Gusto Pro Workflows
New York, NY · Senior · Full-time
Sponsorship not specifiedDetected 26 days ago
Data ScienceA/B TestingProduct ManagementCollaboration
About the role
- Accountants play a critical role within the Gusto ecosystem.
- They are one of our largest user groups, but also act as a one-to-many growth engine by referring their small business clients to use Gusto as their payroll provider, generating a substantial portion of our total revenue.
- If you enjoy uncovering & solving big customer problems, making complex things simple, and identifying new ways to delight and disrupt workflows with AI, we'd love to hear from you.
Responsibilities
- Lead product discovery to uncover/deeply understand customer problems and test risky assumptions
- Build iteratively to quickly prove out hypotheses and test new concepts, always looking for ways to get stronger signal on new ideas
- Partner closely with Engineering, Design, and Data Science on all stages of the product development process
- Balance hands-on building with strategic storytelling that creates clarity and real value for the users we serve
- Proven track record of leading R&D teams that deliver impactful results
- With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
- The ability to tell a compelling story that drives alignment and inspires action
- Strong collaboration skills; ability to quickly build trust with teams and customers
Requirements
- 5+ years of hands-on Product Management experience
- Our Product team is lean, which means you'll have a high degree of impact and ownership.
Skills
- Strong product discovery and analytical skills
Compensation
- All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success.
Benefits
- We handle the hard stuff - payroll, health insurance, 401(k)s, and HR - so owners can focus on their craft and their customers.
- All full-time employees receive competitive base pay, benefits, and equity (RSUs) - because everyone who helps build Gusto should share in its success.
- Learn more about our Total Rewards philosophy.
- A strong POV on building products in the age of AI; experience building AI-driven features is a big bonus
- Create a long-term vision and strategy that defines the big problems we can solve well with durable competitive advantage
- Rapidly execute and iterate with an emphasis on user delight, impact, and learning.
Company info
- We're looking for a Senior Product Manager to lead Workflows for Gusto Pro, our product specifically built for Accountants.
- We have ambitious plans to become the most efficient platform for accountants to deliver payroll & advisory services to their clients and help millions of small businesses as a result.
- Here's what you'll do day-to-day:
- Rapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffs
- Define, measure, and improve key product and business metrics, especially in foundational areas like payroll task coordination, roles & permissions, reports, and other day-to-day workflows that are core to our users' operations
- Here's what we're looking for:
This listing is sourced directly from Gusto's careers page and normalized into a canonical job model.