Promise

Promise

Forward Deployed Engineer

San Francisco · Full-time

Sponsorship not specifiedDetected 127 days ago
JavaScriptTypeScriptReactSQLData EngineeringCollaborationAdaptability

About the role

  • Promise is seeking a Forward Deployed Software Engineer who's driven by impact, excited by challenge, and motivated by Promise's mission: helping low-income families catch up on past-due bills and access the relief they deserve.
  • This is not your typical engineering role.
  • You'll bring strong technical fundamentals together with empathy, patience, and the kind of customer savvy that turns a deployment into a long-term partnership.

Responsibilities

  • Level up the product: Improve Promise's products -- you will have the first hand context of what works and doesn't, if you see something to build, build it!
  • Curiosity & grit: You don't wait for someone to tell you the answer-you explore, experiment, and document so others can follow.
  • Collaboration: This is a cross-functional role where you will be working across engineering, design, product, delivery, and sales. FDEs work across team boundaries to get things done.

Requirements

  • You are energized by big, complex challenges and the opportunity to solve them.
  • You are uncomfortable with change.

Benefits

  • We cover 100% of base medical, dental, and vision insurance plans for employees and their dependents.
  • Engineering chops: 4+ years of experience building and deploying production software, with fluency in environments that require adaptability and fast learning.
  • Equity for All: All full-time employees receive stock options to share in our company's success.
  • Please note: Benefits are reviewed periodically and may be updated at the sole discretion of Promise.

Company info

  • You want a typical corporate culture. We are mission-driven, ambitious, and direct.
  • At Promise, we invest in our team's well-being, growth, and sense of ownership.
  • Travel occasionally (up to 40% of the time): Join customers on-site to make sure things run smoothly and strengthen our relationships in person.

Equal opportunity

  • Promise is committed to promoting diversity and inclusion in the workplace.
  • To request a reasonable accommodation, please email accommodations@joinpromise.com.

This listing is sourced directly from Promise's careers page and normalized into a canonical job model.