Unlimited Tech Solutions
Project Coordinator
Tarpon Springs, FL
Sponsorship not specified$55k-$65kDetected 2 days ago
JiraConfluenceHubSpotCRMCustomer SuccessCadenceCommunication
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- This role will report directly to the Head of Delivery Management.
- What You'll Bring You bring strong operational discipline: you plan, prioritize, and track action items with precision, and you communicate clearly and consistently in writing.
- You're comfortable driving momentum and accountability primarily through asynchronous communication.
Responsibilities
- Experience operating support models (retainers, support tiers, consulting hours, SLA-based support) with clear intake/triage and queue visibility.
- Your Responsibilities Standardized Onboarding Engagements Own a portfolio of short, clearly scoped onboarding engagements delivered through standard templates and playbooks, ensuring speed, consistency, and predictable outcomes.
- Maintain delivery control across many engagements: track progress, manage dependencies, and ensure clear next actions, owners, and due dates.
- Drive engagement closure: confirm completion, secure formal sign-off, and ensure delivery artifacts are current, complete, and accessible.
- Support Engagements Own client experience and operational performance for assigned support engagements (e.g., HubMasters, Essential/Premium support agreements).
- Establish and maintain standardized structures for intake, triage, prioritization, execution tracking, and visibility across support work.
- Receive and triage incoming requests; route to appropriate internal teams based on scope and urgency; maintain clear prioritization and a transparent queue.
- Monitor responsiveness and service performance, including SLA compliance where applicable, and drive follow-through to closure.
- Maintain proactive communication: regular asynchronous updates, expectation setting, and escalation when risks to responsiveness or outcomes emerge.
- Standardization and Continuous Improvement Maintain strong operational hygiene across all engagements: clean setup, accurate status visibility, disciplined follow-through, and consistent closure practices.
Requirements
- detect scope drift early, document changes, and coordinate commercial follow-up with Sales when required.
Compensation
- The base salary for this role is USD $55,000 to $65,000.
- With bonus opportunities, total target compensation is $59,500-$71,000, commensurate with experience.
- Note: For roles filled via an Employer of Record (EOR), final compensation is subject to review prior to offer, based on local market rates and statutory costs.
Company info
- 10 paid Holidays. (for U.S. employees; international employees receive their country's statutory minimum holidays) 401 (k) plan available for employee contributions. (Available for U.S. W-2s only) We are an all-remote company.
- We're looking for a Project Coordinator who will own a portfolio of standardized, templated client engagements and keep them moving with speed, consistency, and predictable outcomes.
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