Mark43
Senior Collections Specialist, Public Sector
New York, NY · Senior
No sponsorshipDetected 20 days ago
AccountingForecastingBudgetingProcurementCustomer SuccessCadenceAR/VRAccounts Payable
About the role
- You will help ensure invoices are submitted with the right documentation, purchase order details, billing references, and customer approvals so that Mark43 can reduce avoidable delays and improve cash predictability.
Responsibilities
- Support collections activities for Mark43's public-sector customer portfolio, with a focus on reducing DSO and accelerating cash collections.
- Help create and maintain customer-specific payment profiles, including fiscal year, budget cycle, PO requirements, AP portal instructions, approval contacts, payment run cadence, council or board approval thresholds, and escalation paths.
- Escalate payment issues professionally and appropriately when customer payment blockers require support from other stakeholders.
- Assist with collections reporting, cash forecasting inputs, AR aging reviews, and support month-end close activities by providing timely status updates on outstanding receivables, expected cash collections, and high-risk invoices.
Requirements
- 6+ years of experience in collections, accounts receivable, credit and collections, billing, revenue operations, public-sector finance, government contracting, or a related finance function.
- Ability to read and interpret contracts, order forms, statements of work, purchase orders, billing schedules, invoice terms, and customer payment requirements.
- Applicants must be authorized to work for any employer in the country in which the role is being hired.
Compensation
- Identify, document, and resolve payment blockers related to missing purchase orders, insufficient PO balances, annual appropriations, invoice approval workflows, customer acceptance, contract references, and supporting documentation.
- Proactively follow up on upcoming annual renewals, recurring invoices, and milestone billings to confirm that required POs, funding, and customer approvals are in place.
- Understanding of government payment processes, including purchase orders, encumbrances, annual appropriations, invoice approval workflows, auditor/controller review, governing body approvals, and prompt-payment expectations.
Company info
- Experience collecting from or working directly with government entities, including federal, state, county, municipal, public safety, or other public-sector customers.
Visa & Work Authorization
- Applicants must be authorized to work for any employer in the country in which the role is being hired.
This listing is sourced directly from Mark43's careers page and normalized into a canonical job model.