Lifefitness

Lifefitness

Technical Training Manager

Chicago, IL · Staff+ · Full-time

Sponsorship not specified$93k-$136kDetected 31 days ago
Computer VisionProduct ManagementProject ManagementCustomer SupportLeadershipCommunication

About the role

  • Join us as we empower the world to work out, creating healthier lives together.
  • You'll play a critical role in improving service quality, consistency, technician readiness, and customer satisfaction across our global service organization.
  • The ideal candidate brings strong leadership skills, technical acumen, and a passion for continuous improvement while thriving in a collaborative, customer-focused environment.

Responsibilities

  • Experience developing and delivering technical training programs for field service organizations.

Requirements

  • 5+ years of experience in technical training, field service operations, technical support, or related roles.

Skills

  • Establish training KPIs and performance metrics to measure technician readiness, certification progress, and service impact.
  • Drive continuous improvement initiatives within the training organization.

Compensation

  • The salary range for this position, intended for U.S. applicants, is $93,000 - $135,900 annually.The actual salary will vary based on applicant's education, experience, skills, and abilities.

Benefits

  • Bachelor's degree in Engineering, Technical Education, Business, Operations, or related field preferred; equivalent experience considered.
  • Experience with learning management systems (LMS) and digital training platforms.
  • Experience with adult learning principles and modern learning methodologies. (ATD)

Visa & Work Authorization

  • for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applica

This listing is sourced directly from Lifefitness's careers page and normalized into a canonical job model.