Wdscareers

Client Project Manager II

Bozeman, MT · Mid

Sponsorship not specifiedDetected 4 days ago

Data AnalysisProject ManagementFinancial AnalysisCustomer SupportCommunicationCollaborationProblem SolvingPublic Speaking

About the role

Wildfire Defense Systems (WDS) is the North American leader in insurer wildfire services, combining professional wildfire consulting and loss intervention services with Qualified Insurance Resources (QIR).
Job Responsibilities The Client Project Manager II (CPM II) is a professional client management position within the Program & Client Management Department (PCM Department) in the Professional Services Division at Wildfire Defense Systems.
The CPM II serves as the primary liaison between the Wildfire Defense Systems and its clients, ensuring successful delivery of high client satisfaction and long-term account growth.

Founded in 2001 to fulfill initial-attack assignments for the US Forest Service, the company added professional services support in 2005 and launched wildfire loss- intervention programs for insurers in 2008.
Develop strategic account plans aligned with client business objectives and identify opportunities for growth.
Prepare and deliver presentations, proposals, and performance metrics to clients.
Internal Communications Effectively collaborate with cross-functional partners and stakeholders.
Coordinate internal teams to deliver solutions tailored to each client's needs, ensuring timely and effective service.
Program Management Support Manage the assigned programs to the contracted scope and desired margin.
Manage client onboarding, including setup and integration of new products or services.
Maintain detailed records of client interactions, transactions, and communications in Salesforce.
Project Management Develop comprehensive project plans, including scope, objectives, timeline and budget for assigned projects.
Implement solutions through effective coordination between internal business units.

Bachelor of Science degree in business, marketing or another related discipline.
Minimum 3-5 years of experience in a professional product or service industry.
Proficiency in Microsoft products, particularly Excel.
Experience in client and project management.
High degree of ownership and accountability over projects.
Experience aligns with core values of integrity, trust and persistence.

Demonstrated experience providing professional management services to clients.
The ability to observe, evaluate, summarize, and apply meaningful data in the problem- solving process.
The level of logical reasoning necessary to connect required actions to desired outcomes.
The ability to forecast events based upon current situations.
Demonstrated skill in generating, selecting, and implementing timely and meaningful solutions to problems.
COMMUNICATION: The ability to effectively converse and listen to others concerning company matters.
The use of proper written and grammatical skills, and the meaningful application of computer technology.
COOPERATION/ RESPONSIVENESS: Promote a collaborative, cooperative, and productive environment.
The ability to work well with colleagues and leadership.
Physical Requirements Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15-lbs.
Must be able to work in a general office environment, with typical office noise and lighting conditions.

Conduct regular business reviews to report on performance metrics, project milestones, and overall account health.
Define project vision and direction, demonstrating ownership over success.

This listing is sourced directly from Wdscareers's careers page and normalized into a canonical job model.