Pelago

AI Agent Engineer

New York, NY · Full-time

No sponsorship$165k-$175kDetected 131 days ago

PythonDistributed SystemsAWSGCPAzureCloud PlatformsLLMsAgentic AIA/B TestingSalesforceCollaborationProblem Solving

About the role

As an AI Agent Engineer, you'll identify workflows that are repetitive, manual, or unnecessarily complex and redesign them as AI-powered systems that meaningfully change how we operate.
That might mean automating parts of compliance reviews, streamlining member operations, or replacing spreadsheet-heavy analytics handoffs with smarter, more reliable workflows.
This is a hands-on role for someone who wants to be an innovator and change driver, applying AI to real business problems and leaving a visible mark on how the company runs.

Design, build, and deploy production-grade AI agents that connect to internal APIs, databases, and tools (Salesforce, Slack, Notion, and more)
Partner closely with product, operations, data, and compliance teams to define success metrics, iterate quickly, and continuously improve performance
Own meaningful problem spaces end-to-end, from discovery through delivery and iteration
Design and evolve systems that support safe, scalable, AI-augmented development
Use data and experimentation to validate whether solutions actually work
Collaborate cross-functionally to balance member impact, clinical constraints, and technical tradeoffs
You want to own outcomes, not just ship features
Pelago is building a small AI Accelerator team to lead one of the most important transformations in our company's evolution: rethinking how work gets done so our teams can focus on the decisions, relationships, and problem-solving that matter most.
Experience building production-grade software systems, ideally in product or operational environments, autonomously
Hands-on experience building and deploying LLM-powered workflows: tool use, retrieval, structured outputs, orchestration

Experience integrating systems via APIs, message queues, or workflow engines
Familiarity with cloud infrastructure (AWS, GCP, or Azure) and deploying containerized services

Strong Python skills and experience designing event-driven or distributed systems

Pelago's suite of virtual services ranges from education, to cognitive behavioral therapy (CBT) to comprehensive medication-assisted treatment (MAT).
Pelago enables employers and health plans to deliver accessible, affordable, and effective treatment for substance misuse.
Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members manage their substance use better.
If you are passionate about making an impact on the health of others, join us and make it happen!
Build observability, guardrails, and evaluation frameworks so agents perform safely and consistently in a regulated healthcare environment

Generous and meaningful equity package
Full Medical, Dental, & Vision coverage
401k Plan
Unlimited PTO Policy, 10 paid holidays, & company wide "Me Time" Days
Paid maternity, paternity & new parent leave
Flexible working environment
Annual Learning and Development stipend to support continued learning and career development
Wellness Reimbursement Program
Access to Reproductive & Family Planning Care
Substance Use Support for employees and family members
We have a whole host of perks for our people!
From life essentials to nice-to-haves, there are more than a few good reasons to love working with us.
We strive to ensure Pelago employees have equitable access to healthcare, wellbeing, time away, and then some.
At this time, we are unable to offer visa sponsorship for this position.

This listing is sourced directly from Pelago's careers page and normalized into a canonical job model.