Sila

Sila

Service Manager

Norwalk, CT

Sponsorship not specified$90k-$115kDetected 48 days ago
AR/VRMentoring

About the role

  • Service Manager Operations & Customer Experience HVAC | Plumbing | Electrical Role Overview The Service Manager is the operational heartbeat of our service departments.
  • This role goes beyond traditional field oversight - it's the connective tissue between the customer experience, the scheduling board, the technician team, and the financial close process.
  • Equal parts coach, dispatcher, communicator, and administrator, the Service Manager ensures that every job gets on the board, every customer gets a great experience, and every dollar gets captured.

Compensation

  • $90,000-$110,00 base + performance bonuses up to 15% of base

This listing is sourced directly from Sila's careers page and normalized into a canonical job model.