Rising Tides Solutions, LLC

Rising Tides Solutions, LLC

Client Partner

Richmond, VA

Sponsorship not specified$120k-$150kDetected 23 days ago
Cloud PlatformsAgileHubSpotSalesforceCRMProcurementLeadershipPlain Language

About the role

  • You will report directly to the Chief Revenue Officer and work hand in hand with our delivery teams so that the client experiences one seamlessly connected team.

Responsibilities

  • Roadmap Architecture: Look past the current SOW to show clients where they could go next, building high-value, future-state roadmaps that get them there.
  • Relationship & Value Ownership: Act as the strategic lead and ultimate escalation point, translating delivery achievements into clear business ROI and running undeniable QBRs.
  • Value-Driven Account Growth: Spot expansion opportunities organically through deep business understanding, scope them independently, and partner with the CRO to close them.
  • Trust Protection: Catch delivery risks early and drive them to resolution proactively before they become relationship problems.
  • Exceptional consultative mindset, demonstrating the ability to ask sharp questions, build an independent point of view, and bring clients ideas they didn't ask for.
  • High emotional intelligence with the ability to read situations well, navigate executive environments, and manage shifting business requirements without drama.
  • Spot expansion opportunities organically through deep business understanding, scope them independently, and partner with the CRO to close them.
  • Catch delivery risks early and drive them to resolution proactively before they become relationship problems.

Requirements

  • You know how to operate without every detail handed to you.
  • Your starting pay is determined by your years of experience, interview performance, and core technical capabilities.
  • Required Skills & Experience
  • 5+ years of experience owning and growing B2B relationships within IT consulting, custom software, an MSP, or technical sales.

Nice to have

  • CRM Fluency with hands-on experience using HubSpot, Salesforce, or similar platforms.
  • Commercial expertise managing renewals, writing Statements of Work (SOWs), and navigating procurement processes alongside sales leadership.
  • Who Thrives at RTS Labs?
  • RTS Labs is built for people who want real ownership, not layers of permission.
  • We're a delivery-first AI, data, and software engineering consultancy.
  • We ship production systems, not slide decks.
  • We don't reward theater, over-process, or long meetings that avoid the actual work.
  • We care about solving hard problems, communicating clearly, and earning trust through execution.

Compensation

  • $120,000 - $150,000/ year
  • Team members living within 30 miles of our Glen Allen/Richmond, VA office sync up on a hybrid schedule, while those living further out are entirely remote.
  • To ensure total pay equity across our team, all of our salary ranges are benchmarked strictly to the Richmond market standard and are not adjusted downward or upward based on a candidate's specific location or local cost of living.
  • Our Workplace & Compensation Philosophy: RTS Labs operates on a flexible, hybrid-remote model.
  • Final Determination: Your starting pay is determined by your years of experience, interview performance, and core technical capabilities.
  • Instead of using past resume titles, we map your skills directly to our 1-10 leveling framework based on your execution during our assessments.

Benefits

  • Continuous Learning: $1,000 towards professional development time per year to spend on certifications, courses, or tech conferences of your choice.
  • Flexible PTO: Take the time you need to recharge, we trust our team.

Company info

  • Welcome to RTS Labs. We are a premier AI, Data, and Software consulting firm partnering with high-growth startups and enterprise brands to build tech that moves the needle. We operate with a fast-paced, startup-style energy where fresh thinking is rewarded, bureaucracy is non-existent, and complex engineering puzzles are solved every day.
  • We don't just talk about having a great culture, we have the hardware to prove it. RTS Labs was officially named a Great Place to Work 2026, took home the Innovator Award (the "New Ideas" specialty award) at the Top Workplaces ceremony, and ranks proudly among the Top Workplaces in Virginia. If you want to build cutting-edge data architecture alongside an award-winning team, you've found your home.
  • The Role:
  • We are looking for an experienced, high-impact Client Partner to be the driving force behind our most valued client relationships. In this role, you'll act as a trusted technology and data advisor to the businesses we serve, running rigorous discovery and architecting strategic roadmaps that leverage AI, data, and software to drive client growth.
  • Welcome to RTS Labs.
  • We are a premier AI, Data, and Software consulting firm partnering with high-growth startups and enterprise brands to build tech that moves the needle.
  • We operate with a fast-paced, startup-style energy where fresh thinking is rewarded, bureaucracy is non-existent, and complex engineering puzzles are solved every day.
  • We don't just talk about having a great culture, we have the hardware to prove it.
  • RTS Labs was officially named a Great Place to Work 2026, took home the Innovator Award (the "New Ideas" specialty award) at the Top Workplaces ceremony, and ranks proudly among the Top Workplaces in Virginia.
  • If you want to build cutting-edge data architecture alongside an award-winning team, you've found your home.
  • We are looking for an experienced, high-impact Client Partner to be the driving force behind our most valued client relationships.
  • In this role, you'll act as a trusted technology and data advisor to the businesses we serve, running rigorous discovery and architecting strategic roadmaps that leverage AI, data, and software to drive client growth.
  • Continuous Discovery & Assessment: Proactively audit client processes and tech stacks to surface operational gaps, data silos, and AI opportunities before the client knows they're there.

Equal opportunity

  • Equal Opportunity Employer.
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