Madison Reed
Assistant General Manager, Licensed Cosmetologist
New York City, NY (Flatiron)
Sponsorship not specifiedDetected 4 days ago
RecruitingCommunicationProblem SolvingOrganizational Skills
About the role
- Assistant General Manager, Hair Color Bar As the Madison Reed Hair Color Bar Assistant General Manager, you will be responsible for ensuring the client experience is seamless from arrival to departure.
- This role is important to our team members' performance and clients' Hair Color Bar experience through learning more about our clients' diverse expectations, needs, and delivering service that acknowledges their uniqueness.
- Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Responsibilities
- Manages, guides, and coaches the Hair Color Bar team on a daily basis.
- Manages employee schedules based on forecasts and business needs.
- Manages labor and hours budgets based on forecasts and business trends.
- Engages with clients to deliver a distinct and delightful client experience, mapped to their diverse needs, resulting in future client engagement with the Hair Color Bar
- Support recruitment and networking efforts in partnership with talent acquisition to identify new team members.
- Coaches and develops team members to ensure the highest level of team culture, client satisfaction, and Hair Color Bar performance through aligning individuals' unique talents and abilities with the most relevant responsibilities.
- Utilizes all Madison Reed systems to efficiently manage the business and drives retail and service sales including service capacity, digital waitlist and buy online pick up in store (BOPIS)
Requirements
- 1+ years of operational management experience, with 2+ years' experience working in a service-oriented business
- Based on state requirements, Cosmetology/Hairdressing license required hours completed to perform hair color services
- Proven track record of communication, problem solving & troubleshooting skills
- Ability to multitask in a fast-paced environment
- Computer skills and POS (Point of Sale) system experience are desired
Nice to have
- Assistant General Manager, Hair Color Bar
- As the Madison Reed Hair Color Bar Assistant General Manager, you will be responsible for ensuring the client experience is seamless from arrival to departure.
- The starting hourly rate for this position is between $20 -$22 per hour, plus commission and tips.
- Commissions and tips for this position will vary based on factors of individual performance.
Benefits
- Comprehensive Medical, Dental, and Vision Benefits
- Generous Paid Time Off program
- Company Paid Short and Long Term Disability and Life Insurance
- 100% Company Paid Mental Health Benefits through Talkspace
- HSA Employer Contributions and FSA Options
- Learning and Education Programs
Company info
- Company Sponsored Events + Surprise and Delights
- Develop team members within their respective hubs to reflect the diverse customers, partners, and employee populations.
Equal opportunity
- Madison Reed only accepts resumes directly from candidates.
- Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.
- Madison Reed is proud to be an Equal Opportunity Employer.
- We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
Visa & Work Authorization
- l conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance
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