Healthfirst

State Programs Member Engagement Specialist (Facilitated Enrollment)

New York, NY · Contract

Sponsorship not specified$59k-$80kDetected 8 days ago

SalesforceOutbound SalesExcelAuditingProcess ImprovementHRCommunicationPublic SpeakingMicrosoft Office

About the role

The MarketPlace Facilitated Enroller is responsible for identifying and educating potential members on all aspects of the plan including new Medicaid, CHP/EP/QHP and answering questions regarding plan's features and benefits. Responsible for identifying and assisting current members who are due to recertify their healthcare coverage for Medicaid, EP, QHP
and CHP by completing member's annual recertification application including adding on additional eligible family members.

Manage inbound and outbound telephonic enrollment process as a part of the Sales enrollment.
Maintain and complete adequate Book of Business (BOB) for all encounters and leads on daily basis, while adhering to the BOB policies and procedures.
Develop and strengthen relations in order to generate new opportunities for Healthfirst including new sites and event requisitions.
Understand and implement the Plan's policies and procedures for the facilitated enrollment and renewal process

Basic knowledge of Microsoft Office (Excel, Word and PowerPoint)
Must have a GED or high school diploma
On occasion it may be required to perform this function remotely.
Maintain an adequate supply of marketing materials required to complete the recertification applications as needed.
Participate in weekly, bi-weekly and monthly staff meetings, one-on-one meetings with management as well as required training sessions.

Associate or Bachelor's degree
Bilingual preferred
HF Management Services, LLC complies with all applicable laws and regulations.
HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.
In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying.
Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied.
Thank you for considering a career with HF Management Services, LLC.
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Responsible for identifying and assisting current members who are due to recertify their healthcare coverage for Medicaid, EP, QHP and CHP by completing member's annual recertification application including adding on additional eligible fam

Conduct group educational seminars /presentations including Healthfirst products and services as well as preventive care educations in person or virtually
Participate in health-related activities / special events including evening and weekend activities.
Events include health fairs, parades, holiday theme events, trade show expos, hospital orientations, provider sponsored events and health related theme events as required based on business needs.
Maintain current working knowledge of product benefits, formulary, sales system functionality, policies and procedures.
Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
Engage in enrollment activities over the phone or in person through onsite coverage at hospitals, provider offices, City agencies, community business partners and Community Based Organizations (CBO's).

rmation, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployme

This listing is sourced directly from Healthfirst's careers page and normalized into a canonical job model.