Brilliant Earth

Brilliant Earth

Retail Sales Assistant, Jewelry (Part Time)

Beverly Hills, CA · Part-time

Sponsorship not specifiedDetected 14 days ago
CRMERPCustomer SupportCommunicationCollaborationProblem Solving

About the role

  • Retail Sales Assistant, Jewelry (Jewelry Stylist) (Part-time) - Beverly Hills, CA Our part-time Jewelry Sales Stylists provide an exceptional experience for every Brilliant Earth customer.
  • This role is in-person at our Beverly Hills, CA location.

Responsibilities

  • Deliver an elevated front-of-house experience that creates a celebration destination for couples exploring fine jewelry.
  • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets.
  • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry.
  • Use our ERP system to manage your tasks and communicate cross-functionally.
  • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines.
  • Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
  • In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
  • We aim to support our growing families.
  • A drive to exceed goals.

Requirements

  • The ideal candidate will be able to work a part-time schedule that includes weekend days.
  • Candidates must be at least 21 years of age.
  • When it comes to our customer's biggest moments, you know it's the little things that count the most.
  • You have a passion for process and a keen eye for detail in a fast-moving work environment.
  • You have a way with words.

Nice to have

  • A bachelor's degree or equivalent preferred
  • Experience with an ERP or CRM system
  • A passion for socially and environmentally responsible organizations and products

Compensation

  • Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth.

Benefits

  • In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth.
  • Some of our perks include:
  • Mental Wellness Perks.
  • We offer access to mental health resources, such as self-care apps and seminars.
  • Parental Leave.

Company info

  • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options.
  • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality.
  • Guide customers to purchase, creating memorable and personalized experiences for each customer.
  • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
  • Call customers to confirm showroom appointments and answer any pre-appointment questions.
  • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.
  • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization.
  • At Brilliant Earth, we're passionate about supporting our teams.
  • We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry.
  • That's why we offer a generous 401k match.

This listing is sourced directly from Brilliant Earth's careers page and normalized into a canonical job model.