Appian Corporation
Enterprise Platform Advisor (Public Sector)
McLean, Virginia · Senior
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About the role
- We set high standards and live up to them, ensuring that everything we do is done with care and quality.
- We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results.
- Are you an elite relationship builder and technical strategist who can serve as a trusted advisor to C-level executives?
Responsibilities
- Drive Platform Adoption: Lead customer adoption initiatives by empowering clients to become entirely self-sufficient in building, managing, and scaling Appian applications.
- Architect Process Improvement: Recommend sophisticated process improvements and technology solutions, including Artificial Intelligence, to drive immense organizational efficiency.
- Our Customer Success Management team acts as the primary catalyst for client growth, working in tight alignment with internal and external partners.
- Drive Platform Adoption:
- Lead customer adoption initiatives by empowering clients to become entirely self-sufficient in building, managing, and scaling Appian applications.
- Proven ability to act as a trusted advisor, guide technical teams, and drive measurable business value for enterprise customers.
Requirements
- Agile Governance: Strong operational organization, project management skills, and experience with Agile software development practices.
- Minimum of a Bachelor's degree from an accredited institution, ideally in a technical or analytical field. (Equivalent experience is not accepted in lieu of a degree).
- Strong operational organization, project management skills, and experience with Agile software development practices.
Nice to have
- 5+ years of dedicated experience within customer success management, program management, account management, or executive advisory services.
- Direct hands-on experience implementing, configuring, deploying, or testing enterprise technology solutions ( SaaS / PaaS ).
- Strong foundational understanding of advanced data architecture or enterprise architecture frameworks.
- #SaaS #CustomerSuccess #AccountStrategy #DigitalTransformation #EnterpriseSoftware
- Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training.
- This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We'll immerse you into our community rooted in respect starting on day one.
Compensation
- $125,000 - $225,000 USD
Benefits
- Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future.
- Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to.
Company info
- Here at Appian, our values of Intensity and Excellence define who we are.
- When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.
- Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best.
- We build deep, long-term relationships with leading global enterprises to ensure they maximize the value of our AI-Powered Process Automation platform.
- While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.
Equal opportunity
- equal opportunity employer that strives to attract and retain the best talent.
- If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com.
- Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
This listing is sourced directly from Appian Corporation's careers page and normalized into a canonical job model.