Heihotels

Front Desk Supervisor

Marriott Baltimore Inner Harbor - Baltimore, MD · Part-time

Sponsorship not specifiedDetected 5 hours ago

Customer SupportResearchCommunication

About the role

Communicate effectively both verbally and in writing to provide clear direction to staff.
Assign and instruct guest service agents in details of work.
Observes performance and encourages improvement.

Responsibilities

Perform accurate moderately complex arithmetic functions using a calculator.
Perform any other job-related duties as assigned.
Ability to establish and maintain effective working relationships with associates, customers and patrons.

Requirements

Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations with or without reasonable accommodation.
Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Skills

Qualifications and Skills
Effective verbal and written communication skills.

Compensation

Salary Range: $22.00 - $22.00 Hourly

Benefits

For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Discretionary Performance Bonus Eligible? No

Company info

Located in the vibrant heart of downtown, the Baltimore Marriott Inner Harbor at Camden Yards offers exceptional opportunities for our valued associates. Positioned for convenience with easy access to public transit and a discounted on-site parking option, commuting is effortless. Our team members enjoy complimentary meals, uniforms, and a wide range of career advancement possibilities-allowing you to build a fulfilling career while supporting your family and loved ones. Whether you seek a full-time position or a flexible part-time role, we welcome you to become part of our close-knit family. By joining us, you'll be part of a passionate, fun-loving team that works hard and supports each other. As a member of the HEI family, you will experience the benefits of the HEI Loves culture, which is dedicated to celebrating our associates through competitive compensation, comprehensive benefits, and generous paid time off. Beyond the basics, our associates enjoy health and wellness programs, robust retirement plans, travel benefits, product and service discounts, and much more. At the Baltimore Marriott Inner Harbor, we're committed to supporting you every step of the way, both professionally and personally.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Located in the vibrant heart of downtown, the Baltimore Marriott Inner Harbor at Camden Yards offers exceptional opportunities for our valued associates.
Positioned for convenience with easy access to public transit and a discounted on-site parking option, commuting is effortless.
Our team members enjoy complimentary meals, uniforms, and a wide range of career advancement possibilities-allowing you to build a fulfilling career while supporting your family and loved ones.
Whether you seek a full-time position or a flexible part-time role, we welcome you to become part of our close-knit family.
By joining us, you'll be part of a passionate, fun-loving team that works hard and supports each other.
As a member of the HEI family, you will experience the benefits of the HEI Loves culture, which is dedicated to celebrating our associates through competitive compensation, comprehensive benefits, and generous paid time off.
Beyond the basics, our associates enjoy health and wellness programs, robust retirement plans, travel benefits, product and service discounts, and much more.
At the Baltimore Marriott Inner Harbor, we're committed to supporting you every step of the way, both professionally and personally.
Don't meet every single requirement of this job?
At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!

Equal opportunity

Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation.
equal opportunity employer.

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This listing is sourced directly from Heihotels's careers page and normalized into a canonical job model.