Relaypro

Payroll and Benefits Administrator

Raleigh, NC

Sponsorship not specifiedDetected 1 day ago

C++ComplianceExcelHRHRISOnboardingHIPAALeadershipCommunicationOrganizational Skills

About the role

Relay is the Intelligent System of Action for the physical economy.
This is a hands-on, high-accountability role for someone who takes pride in accuracy, is a reliable resource for team members, and is ready to grow within a modern, technology-forward People function.
As volume grows, we anticipate expanding administration capacity - freeing this role to go deeper on systems, reporting, and operational excellence.

Own end-to-end semi-monthly payroll processing for 250+ U.S. team members in UKG: execute all transactions (new hires, terminations, compensation changes, deductions, 401(k) contributions, garnishments), run pre-processing audits, and resolve discrepancies before each cycle locks.
Own W-2 and 1095-C preparation, year-end payroll reconciliation, and quarterly payroll tax filings.
Maintain accurate team member records in UKG across the full lifecycle
run routine data audits to catch discrepancies before they create downstream payroll or compliance issues.
Maintain accurate team member records in UKG across the full lifecycle; run routine data audits to catch discrepancies before they create downstream payroll or compliance issues.
New Hire Onboarding & Team Member Support
Strong organizational skills and a zero-error mindset; able to manage multiple concurrent deadlines without dropping detail.
Come build it with us.

Working knowledge of U.S. payroll fundamentals: tax withholding, deductions, garnishments, and pay period reconciliation.
Proficiency in Excel or Google Sheets (pivot tables, VLOOKUPs, data validation)
comfort with sensitive data and strict confidentiality protocols.
Experience supporting external audits or preparing financial reconciliation schedules.
experience in a high-growth or scaling company environment.
Proficiency in Excel or Google Sheets (pivot tables, VLOOKUPs, data validation); comfort with sensitive data and strict confidentiality protocols.

The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, with 500% YoY growth.
A Note on Growth
About Relay | Culture, Benefits & Perks

Own annual open enrollment: system configuration, employee communications, and post-enrollment data audits.
Execute compliance actions: COBRA notices, ACA eligibility tracking, HIPAA-compliant enrollment record maintenance, NDT, 5500 filings, 401(k) audit, and other annual compliance filings as needed.
Work directly with Relay's benefits broker on maintaining an on-going relationship and scheduling annual strategy sessions to review plans, costs, and how to support our team members in the best way.

Own day-to-day administration of all health benefit plans, 401(k), and the wellness program: enrollment processing, qualifying life events, terminations, and monthly invoice reconciliation.
Full employee lifecycle experience in payroll and benefits (onboarding through offboarding).
Partner with the Workplace Experience Manager to deliver a seamless onboarding experience; serve as the payroll and benefits point of contact during new hire orientation.
Follow up proactively on missing documents (I-9s, tax forms, benefit elections, direct deposit authorizations) to prevent errors before they occur.
If you're joining our Raleigh-based HQ, you'll have access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling

While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem.
We aren't just selling radios, we're building the digital foundation for the 80% of the global workforce that doesn't work at a desk.
Why Join Relay?
Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact.
With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you'll be joining a company rooted in value creation.
We're dedicated to helping you do the best work of your life (BWIML), investing in your growth through L.I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day.
Here's where you come in.
Relay is looking for a detail-oriented, people-first Payroll and Benefits Administrator to join our People Services team.
Reporting to the Senior Manager, Compensation, you will own day-to-day payroll processing, HRIS data integrity, and benefits administration for a U.S. workforce of 250+ team members.
This role is fully onsite five days a week, reflecting the relationship-driven nature of the work and the importance of being present for teammates and the Relayers we support.
Latest tech, standing desks, and all the tools and software you need to thrive

Candidates who prefer not to have AI notetaking used may request to opt out without impact to your candidacy.

This listing is sourced directly from Relaypro's careers page and normalized into a canonical job model.