Life Space Digital
Operations Manager
Los Angeles · Staff+ · Contract
Sponsorship not specified$80k-$100kDetected 36 days ago
Project ManagementBusiness DevelopmentNegotiationForecastingLogisticsVendor ManagementLeadershipCommunication
About the role
- Life Space Digital is redefining premium real estate experiences through an elevated network of high-quality digital screens installed in elevators, lobbies, and select high-traffic environments.
- We operate at the intersection of real estate, technology, and media-bringing a sophisticated, modern content layer to Class A and top-tier nationwide.
- Backed by experienced leadership and significant long-term investment, Life Space Digital is expanding rapidly across major U.S. cities.
Responsibilities
- Build and lead a team capable of high-stakes negotiation and cost optimization, with the right structure and capabilities to drive down installation costs and enforce quality standards across all markets.
- Recruit, train, and manage a high-performing operations team, including in-house staff and external partners.
- Develop SOPs, workflows, and performance standards that promote accuracy, accountability, and consistent execution nationally.
- Own the operations budget - forecasting, cost control, and targeted reduction of cost-per-install and cost-per-service metrics.
- Collaborate with Business Development to align operational timelines, installation readiness, and service planning with signed property partnerships.
- Partner with Product and Content teams to ensure hardware, firmware, and system requirements are operationally deployable and meet creative and technical specifications.
- Identify, onboard, and manage installation, service, warehousing, and logistics vendors
- Implement tracking systems for installation quality, cost-per-installation, screen uptime, service turnaround times, and vendor performance - ensuring transparency and continuous improvement across markets.
- Build executive dashboards and reporting structures that give leadership clear visibility into progress, risk, cost trends, installation velocity, and optimization opportunities.
- Drive continuous improvement across installation workflows, vendor management, logistics, and communication to support speed, quality, and cost efficiency.
Requirements
- 5-10 years of operations experience in high-growth, multi-market environments, with exposure to field execution, installation workflows, service operations, logistics, or vendor management.
- Proven experience in vendor negotiation, cost optimization, quality enforcement, and disciplined operational execution across multiple markets.
- Bachelor's degree required.
Nice to have
- Bilingual fluency in English and Mandarin is preferred
- candidates without native Mandarin may be considered if they demonstrate market relevant experience
- Familiarity with project management and logistics tools
- experience implementing operational software or workflow systems is a plus.
Compensation
- The Operations Manager owns the department's annual budget, sets performance targets, controls costs, and ensures operational execution supports both company growth and margin goals.
Benefits
- Short-Term Disability: Financial protection in case of temporary disability
- 401(k): Retirement savings plan with company match
- Paid Time Off (PTO): Generous leave for vacation, personal time, and holidays
- The base pay range for this position is $80,000-$100,000 + bonus.
- Comprehensive dental plan
- Vision coverage for eye care and eyewear
- Access to mental health support
Company info
- accelerating installation velocity, improving reliability, and driving measurable cost and quality improvements in real time.
- This role partners closely with executive leadership and cross-functional teams - Business Development, Content, and Product - to translate strategic priorities into mature operating systems, service models, and long-term organizational capability.
- The ideal candidate executes quickly, thinks clearly, adapts readily, and grows from tactical operator into strategic architect as the company scales.
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This listing is sourced directly from Life Space Digital's careers page and normalized into a canonical job model.