Trendmicro
Incident Response Coordinator
Irving, Texas
No sponsorship$61k-$800kDetected 7 days ago
CybersecuritySIEMSOC OperationsIncident ResponseProject ManagementOperations ManagementLeadershipCommunicationCollaboration
About the role
- The Incident Response Coordinator is a role for those experienced with leading, managing and coordinating cybersecurity incident response activities.
- This role serves as a single point of contact for customers during Incident Response engagements, ensuring timely communications, effective incident management, and efficient stakeholder coordination.
- The coordinator works closely with Incident Response analysts, senior leadership, legal, and other relevant parties to ensure that proper service delivery is performed and efficiently executed.
Responsibilities
- Apply experience in cybersecurity incident response to lead and oversee all phases of incident management, ensuring effective coordination, communication with stakeholders, expectation management, and successful closure.
- Maintain situational awareness across multiple incidents and prioritize response efforts.
- TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
- At TrendAI™, we're always seeking exceptional talent; people who want to collaborate with the best and push boundaries together.
- Here, your work goes beyond building a career.
Requirements
- 2+ years of experience in incident or project management, SOC operations management, or cybersecurity coordination.
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience).
- On-call participation during major incidents or outside business hours as required, including weekends and holidays.
- Must be located in the Dallas-Fort Worth area.
- Must be willing to report in-office 3 days a week.
- Education: Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience).
- Skills & Competencies:
- Work Environment:
- DEI Commitment:
Skills
- Extensive experience in directing and coordinating cybersecurity incident response in high-pressure, fast-paced environments.
- Strong understanding of security incident response frameworks (e.g., NIST 800-61, SANS).
- Excellent organizational and communication skills under pressure.
- Ability to coordinate multiple workstreams and stakeholders simultaneously.
- Familiarity with SIEM tools, EDR platforms, forensic processes, and threat intelligence sources.
- Analytical mindset and attention to detail in documenting and tracking incidents.
Compensation
- 14 Annual Holidays
Benefits
- Trend Micro provides benefit options for you and your family.
- Comprehensive medical, dental and vision insurance
- Life insurance
- Short & Long Term Disability
- Pre-partum, maternity, parental and medical leave
- Mental Health Wellness Program
- Wellness Incentive
- Tuition Assistance
Company info
- Identify and track security posture enhancements for Trend Micro customers.
Visa & Work Authorization
- This position does not offer sponsorship for work permit applications or renewals, either now or in the future.
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This listing is sourced directly from Trendmicro's careers page and normalized into a canonical job model.