Rewards Network

Collections Specialist (Hybrid)

Chicago, IL · Full-time

Sponsorship not specifiedDetected 2 days ago

SwiftData AnalysisSalesforceRecruitingProblem SolvingMicrosoft OfficeAccounts Payable

About the role

About the job Celebrating 41 years in business, Rewards Network has helped restaurants increase their revenue, traffic, and customer engagement through our innovative financial, marketing services, and premier dining rewards programs.
We connect diners to fantastic restaurant experiences by offering unique card-linked offers.
This is a hybrid position that requires in-office presence 3 days a week in Chicago (Tuesday-Thursday).

Our offers leverage advanced technology and powerful data analytics, providing value to our restaurants, diners, and strategic partners' loyalty programs.
At Rewards Network, you will find a passionate and diverse group of professionals that enjoy working collaboratively, solving problems, and taking ownership of not only their own careers and success, but the success and continued growth of the organization.
The Collections Specialist drives resolution across a portfolio of recovery accounts by securing payments, settling balances, and resolving complex account issues in a fast-paced, high-volume environment.
This role owns the process from outreach through resolution, maintains accurate financial records, and supports bankruptcy and litigation activity by managing case flow, documentation, and coordination with internal partners and outside counsel as needed.

Manage bankruptcy matters from intake through resolution, including end-to-end flow management, successful recovery efforts handled in-house, and coordination with outside counsel when required.
Manage litigation files by maintaining organized documentation, tracking status, and ensuring timely follow-up on required actions.
3-5 years of collections experience or comparable experience in a similar function.
Experience managing bankruptcy and litigation accounts from intake through resolution.

This is a full-time, non-exempt position, and the base compensation for this opening in Chicago is expected to be $22-$24 per hour ($45,760 to $49,920 annualized), based on candidate experience, skills and other factors.

This is a full-time, non-exempt position, and the base compensation for this opening in Chicago is expected to be $22-$24 per hour ($45,760 to $49,920 annualized), based on candidate experience, skills and other factors. This position will be eligible for a results-based incentive plan with a target of $15,000 annualized.
Competitive Paid Time Off and company holidays
Generous dining reimbursement when you dine with our restaurant clients
401(k) plan with a company match
Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
Partnership with Rx n Go, offering certain prescriptions for free
Dental plan options and a vision plan
Flexible Spending Accounts and a pre-tax commuter benefit program
Accident, Critical Illness, and Hospital Indemnity Insurance Plans
Short Term and Long Term disability
Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
Employee Life Assistance Program
Hybrid working space in our state of the art office downtown located by the Metra and Ogilvie train stations
Comprehensive benefits package, which includes:

This listing is sourced directly from Rewards Network's careers page and normalized into a canonical job model.